Today the NYTimes wrote an article about Substack. While it's a compliment to remain top of mind for the paper of record, the piece contains a lot of hearsay, cherrypicking, and personal opinion presented as fact.
Here, I offer an alternate framing and excavate the buried lede:
First, it's important to understand that The Times is covering a company they consider a competitor.
The fact that they themselves are one of Substack's "rivals" is not mentioned until the very end of the article. With that dynamic made clear, the article's framing makes sense.
Here is the buried lede, which you have to dig to find.
Subscription growth: more than 20X within the past couple yrs
Team growth: 9X in the same period (we shared but they didn't see fit to print)
Product growth: just YTD we've shipped an app (4.9⭐️), podcasting, and much more
The best way to understand Substack is through the difference it has made for writers, like in this excerpt.
Distracting from that are the article's many insinuations and opinions that might be mistaken for objective reporting.
Here are just three things to be aware of...
1. When a writer says she left Substack because we don't censor enough content, the article should note that the service she now uses doesn't have any moderation at all. The description of her complaint about "white men" also ignores the contributions of women and minorities.
2. The framing of "Substack now faces challenges!" is totally true, but a bit silly in its framing. We've always faced challenges. Compared to when the founders were building the whole thing by themselves and had to persuade writers Substack was real...things are looking bright.
3. The article uses the word "exodus." That's catchy but not accurate. Just like at the Times or anywhere else, some people stay, some go, some new ones arrive. Since new writers starting Substacks greatly outnumber those leaving, that's not an exodus but an influx.
As the article notes, Substack has a lot of writers and readers who know the platform quite well. So here's just a small sampling of people whose experiences with Substack presents a different perspective from the one put forth by the Times.
The Canadian government has proposed legislation (Bill C-36) where people can be taken to court and penalized if they’re suspected of being ABOUT TO post something hateful online.
An individual would be able to report another PREEMPTIVELY for something they haven’t said yet.
Alarming aspects, in ascending order:
1) Fuzzy and circular definition of “hateful” speech (“involves detestation…stronger than dislike”)
2) Encouraging citizens to report on one another — creepy
3) The ability to punish people for something they haven’t actually done yet (!)
While this legislation hasn’t been passed so far, it’s noteworthy that it was proposed at all, and the people who did so are currently in power.
At Substack, we don’t make moderation decisions based on public pressure or PR considerations.
An important principle for us is defending free expression, even for stuff we personally dislike or disagree with. We understand principles come at a cost. 🧵
I’m proud of our decision to defend free expression, even when it’s hard, because:
1) We want a thriving ecosystem full of fresh and diverse ideas. That can’t happen without the freedom to experiment, or even to be wrong.
2) People already mistrust institutions, media, and each other.
Knowing that dissenting views are being suppressed makes that mistrust worse.
Withstanding scrutiny makes truths stronger, not weaker.