Telling salespeople they need to be "better listeners" doesn't really help them
what are they supposed to be listening for?
these things..
quick 🧵
1) Intention
How strong is their motive for Change? and Why?
Have they already decided they need your category of solution? and Why?
Have they already decided to make a buying a decision and now it's just a matter of finding the right fit?
Behavior = good indicator of intent
2) Jump off points
regardless of the context, there are whats called "jump off points" in every conversation. they are parts of a message that can be taken and used to create a new direction / angle in the conversation
You want the prospect to respond to your emails but the problem is you follow up like every other salesperson
Here’s how to cut through the noise and get their attention
THREAD
CONTEXT
Humans are pattern recognition machines. The brain can only handle so much information at once so we create “shortcuts” and categorize stimuli into essentially 2 buckets:
Bucket 1: Pay attention
Bucket 2: Ignore
The way we get someone to pay attention is by interrupting their Patterns
We interrupt patterns by being novel, unusual, and intriguing
Think of a Pattern Interrupt as an unexpected stimulus that moves the prospect into another state of mind