Prospect: On one hand we know we need to look for a solution but on the other hand there’s just so many options out there.. it’s stressful
🤡: I hear you. How can I help you make the best decision possible?
🐲: It is stressful *validate*.. so what are you gonna do?
*Pause* 👇🏼
🤡 = too early to be providing advice / solving problems. they’ve likely been told the same thing by all your competitors. they’re not ready for you to step in
🐲 = gives validation + doesn’t sound like a salesperson. sounds like a friend genuinely curious what they’re gonna do
Prospect: We have no choice we’re just gonna have to keep vetting potential vendors
🤡: What’s the most important criteria you’re looking for?
🐲: That sounds like a lot of work. Why not just forget about it and leave things be. Surely there are other alternatives to [our tool]
- Setting Direct & Indirect Frames to control the call
- Using “red herrings” to control Frame (an unfair advantage tbh)
- The “Passion” Frame (came up with this yesterday)
⬇️⬇️⬇️
Setting the right Frame in the beginning of the call will give you the advantage for the remainder of the meeting
After you shoot the sh*t in the intro you can take a Direct approach and shift the Frame in your favor as shown below:
Now not every situation will lend itself well to a Direct Frame
For example, when you’re in social situations where the norms *usually* dictate the other side being in control
i.e interviews
Here’s one example of setting the Frame indirectly so it flies under the radar