Okay, like virtually everyone else who studies social media, I'm fascinated by @elonmusk's takeover of Twitter. Let me say upfront: I have no idea what Twitter will be like under Elon's leadership and neither do you. But that's the point.
We already know little about how Twitter handles content moderation or how their algorithms work, and taking the company private makes it likely we will know less. What we do know is this: two billionaires will now control four of the major digital public sphere platforms.
Zuckerberg, by virtue of his unusual "founders shares", has functional veto power over much of the decisionmaking within Facebook, Instagram and WhatsApp. (morningstar.com/articles/10612…) A privately held Twitter will likely give Musk similar personal power over Twitter.
It's embarrassing that we've been willing to have our public, civic conversations on platforms controlled by corporate boards. Musk's purchase of Twitter just makes that absurdity even more apparent. Unfortunately, the solution is not as simple as mass migration to Mastodon.
Don't get me wrong - I love Mastodon. I've had an account since 2016, and I'm basing some of my own projects on the Mastodon codebase. But it's not a good solution to assume that everyone will leave Twitter due to a change in ownership.
We're facing twin problems of finding alternative spaces that we have more control over, and problems of interoperability in maintaining the social relationships we've already built up on these platforms. Mastodon, in which individuals can run small, federated servers
is part of the solution. It's harder than it looks to scale one of those servers, though, and moderation is always hard. It's harder if you do the right thing, which is focusing on governance - how do you decide what's allowable speech within a community and how you enforce it.
But even with a mass exodus to Mastodon servers with thoughtful governance and moderation, we've got the problem of the folks we're leaving behind - the folks who don't leave Twitter, FB or any other closed platform. We need adversarial interoperability, as @doctorow puts it
I should be able to build a tool that lets you read posts from Twitter, various Mastodons, as well as other networks like Reddit, simultaneously, and through a tool you control. We've been building a version of that tool, called Gobo. It's hard work both technically and legally.
With a good aggregator plus something that lets you cross-post to Twitter and Mastodon, migrating off this platform without losing the relationships we've built up is more realistic. It would also allow a wave of experimentation with platform governance.
While I happen to think this is a good way to go, there are lots of other exciting projects out there. One of my favorites is Pubhub, a project in the Netherlands being led in part by Jose Van Dijck, one of the world's great social media scholars. computable.nl/artikel/nieuws…
It's designed to be privacy preserving and non-surveillant. I like some of the ideas coming from planetary.social (though the inability to delete worries me), and even some of what Project Liberty is working on. But we should get our priorities straight.
First, we should limit our investment in social networks we don't govern. No more hoping a better billionaire buys out a bad billionaire. No more begging for better moderation. Find a platform that wants you to govern, not one that wants to moderate you.
Second, fight for real interoperability. Existing multi-million user networks can't have veto power over future networks. You have a right to maintain your content and your relationships when you leave a platform. Third, build platforms that have a reason and a purpose.
Existing platforms try to be all things for all people. Is Twitter a robust civic public sphere? A place for shitposting? A place for experimental bot-based poetry? The fact that it's all makes it very hard to govern. Lots of social networks, aggregated, each with purpose.
I've written tons about this at publicinfrastructure.org and will surely write more. There's tons of fellow travelers working on this from @WeAreNew_Public to @tinysubversions. Let's use this moment to demand better alternatives, not just a better billionaire.
Well this blew up, at least as much as an academic thread can.

Check out my Soundcloud! By which I mean, subscribe to Reimagining the Internet, the podcast where my team and I talk with people trying to civic-focused alternatives to the existing web: publicinfrastructure.org/podcast/

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More from @EthanZ

Nov 4, 2022
I've gotten very helpful responses to the long thread I posted about splitting attention and effort between Twitter, Mastodon and other social platforms. The most helpful note that my essay was not written from the perspective of someone experiencing regular harassment on Twitter
That's absolutely true. And if the gutting of Twitter's Trust and Safety team leads people to experience more abuse - as it is likely to do - it's important that people be able to leave for spaces where they can express themselves safely.
There's no guarantee that Mastodon fixes that problem, though. Mastodon is a federated system with servers maintained largely by volunteers. I've been impressed by how Mastodon can respond to content disputes through forking - this speech on this server, this speech on the other.
Read 10 tweets
Nov 4, 2022
Long thread - buckle up. TL:DR; yes, you should join Mastodon. But you should stay on Twitter as well. What we need are more and different online communities, not just an exodus from a troubled platform.
I opened an account on Mastodon in 2017 as part of my research on a fascinating experiment: an open source, decentralized Twitter alternative. There was a moment in 2017 when it looked like there might be a serious exodus from Twitter to something better. That moment was brief.
By the summer of 2017, my US and European geek friends had largely forgotten Mastodon. I discovered that most of the growth of the network had been from Japanese lolicon fans and wrote a (controversial) essay about the platform's growth: ethanzuckerman.com/2017/08/18/mas…
Read 31 tweets
Sep 30, 2022
Paul Meosky, a doctoral student at Yale, presents fascinating research on encouraging civil conversations on Nextdoor - a deep interest of mine and @chandrn_ . The idea was to move conversations from Nextdoor into groups with an architecture designed to create civility.
There were carefully stated guidelines, designed around the principles of procedural justice. Within this architected space, civil discourse and "virtuous" speech outweighed problematic speech. Reports of misuse of the platform decreased significantly.
The takeaways are straightforward: design can promote civility and reduce incivility. The problem: "civility" is a slippery concept, and understanding what we're aiming for is complex. How can spaces design not just to minimize uncivil speech but enable civic speech?
Read 4 tweets
Sep 29, 2022
Amazing paper from Beth Goldberg, Rick Sear and Yonatan Lupu (@yonatanlupu) on detecting and analyzing "hate clusters". They've found ~1900 communities in their analysis of VK, Telegram, 4chan, insta, gab and FB (since 2019) and Bitchute, Rumble, Twitter and YouTUbe since 2021.
Based on a ton of handcoding, they've trained ML classifiers to analyze 7 different types of hateful speech and 4 problematic movements, including QAnon and Boogaloo. They're analyzing in terms of political and platform shocks.
After George Floyd's death, they see an increase in hate speech, not only around race (3x) but around gender identity (2x) and other hate categories. What's particularly interesting - after the spike of Floyd's death, the base level of race hate speech is higher for many months
Read 5 tweets
Apr 23, 2022
Conor Friedersdorf is right to point out that fighting mis/disinfo has become an industry, and sometimes a mindset... and that the assumptions behind that mindset aren't all correct. I was at the same conference and also worried about emerging groupthink.
If I were writing this piece - theatlantic.com/ideas/archive/… - my focus might have been on the limits of regulation to solve these problems. In other words, for all the enthusiasm of Senator Klobuchar and others, much of our current information disorder can't be regulated away.
Instead, it's become mainstream political speech. The problem, alas, is not algorithmic amplification so much as it is ensuring there are consequences for political speech that is false and dangerous. I wish that were as easy to solve as writing ML code to detect it.
Read 5 tweets
Aug 23, 2021
I got an interesting email from a young Nigerian today alerting me to the problem of social shaming and microlending. He wanted me to promote his petition - change.org/p/central-bank… - and so I did a little research. (1/n)
App-based microlending is popular in Nigeria, both because banks generally require collateral for loans and because the bureaucracy involved with lending can be overwhelming. So there's a flock of new lending sites springing up, like FairMoney. (2/n)
FairMoney reported lending out $93m USD in 2020 in amounts from $3-$1000. Interest rates ranged from 30-260% APR, against 15-20% APR for bank rates. In other words, these are payday loans with predatory terms, but they're what people can access. techcrunch.com/2021/02/18/wit… (3/n)
Read 12 tweets

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