1/ In 2014, I warned if we didn’t prosecute Gamergate their tactics would become mainstream and poison our discourse. We didn’t and they did.
In 2015, I warned the FBI to look into 8chan, warning is was radicalizing people. We didn’t and they did.
2/ In 2016, I warned that if we didn’t defeat Trump the Steve Bannon version of the party would become the mainstream. We didn’t and they did.
In 2017, I warned social media platforms had to curb disinformation or it would forever poison our democracy. We didn’t and they did.
3/ In 2018, I warned hostile foreign actors were using bots to exacerbate existing divisions in America and we needed to stop the practice. We didn’t and they did.
In 2019, I warned that Trump’s denial of election results would lead to violence. We did nothing and it did.
4/ I’ve been right on this a hell of a lot more than I’ve been wrong.
And I’m telling you right now, Musk’s plans to dismantle Trust and Safety policies will make Twitter a drastically worse hellhole for women, LGBT people, and people of color.
Anyone want to bet me?
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I’ve never talked about it before - but in the aftermath of Gamergate. I worked extensively with Twitter Trust and Safety to help improve Twitter’s policies.
That’s everything Elon Musk wants to dismantle. Thank you, @kattenbarge for telling my story.
First, it’s a complete misunderstanding to think anything the Twitter Trust and Safety team does is political. We never had one political conversation.
They were trying to solve a USER EXPERIENCE problem. Every tech product has UX people.
3/ We did great work together. One example. Disinformation bots. It took years, but bots on service got drastically better from around 2015-2018.
That didn’t happen serendipitously. It happened by sending Twitter hundreds of examples so they could figure out how to block them.
What makes Tesla people so obnoxious isn’t that they love their cars. It’s they don’t respect how anyone else could look at the facts, have other experiences and reach other conclusions.
Corvette guys are only interested in Corvettes, but they don’t hector non-Corvette owners.
1/ When I talk about toxic activism, I’m speaking from personal experience. I understand what it’s like to become so angry, you can’t tell your friends from your enemies.
I had clinical PTSD from Gamergate. Thank God I live in Massachusetts, with an excellent health care system.
2/ The deep trauma I had affected my closest friendships. It affected my marriage. It affected the way I behaved online, which was abrasive.
So when I’m talking about toxic activism - I’m not doing it in a detached holier-than-thou way.
I’m talking about firsthand experience.
3/ The standards you hold yourself to matters. The way you fight matters. And we can all become the thing that we’re fighting.
I’m not talking about anything I haven’t had to grow from and overcome myself.
There’s a defensive style of writing where you can tell someone has spent too much time on Twitter.
You write a normal sentence, then ask yourself how an asshole could interpret it in bad faith and use it to attack your reputation publicly. Then you add caveats.
2/ That statement is not meant to attack people with clinical personality issues, which we need to destigmatize.
3/ Also, I don’t mean to imply there are “normal sentences,” which could be seen to “other” people with dyslexia and other sensory processing issues.