Today, Niall Docherty and I presented our #CHI2022 paper (Re)Politicizing Digital Well-Being: Beyond User Engagements dl.acm.org/doi/pdf/10.114… We examine discourses equating digital well-being with user engagement, combining HCI, IR #SIGIR, and critical theory #FAccT perspectives
Through a comparison with a digital addiction framework, we demonstrate the limitations of purely behaviourist metrics of user engagement in capturing well-being. 2/n
Most digital addiction dimensions are unlikely to be reflected in these measurements as they relate to a person's life outside the platform. 3/n
Reversely, identical patterns in engagement metrics can be a reflection of both well-being decreasing and increasing behaviours, depending on personal circumstances. Engagement metrics are neither an adequate or a sufficient proxy for well-being. 4/n
Instead, we reveal well-being to be a culturally specific and environmentally conditioned concept, with contributing factors located in environing social, cultural, and political conditions far beyond the control of individual users alone. 5/n
Finally, we discuss design implications: the undesirability of invasive designs and increased data collection + alternative designs incl. harm-reduction, value-sensitive, and participatory approaches. Or non-design. 6/6
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