Brands, do you realize that your #SocialMediaManager might have a better perspective on how your customers think than many other people in the company?
Here's a quick list to set them up for success:
Here's a quick list to set them up for success:
1. Give them the right tools for the job.
2. Get them the data and insights they need.
3. Hire enough staff.
4. Ensure they have the right information to field support cases.
5. Give them a seat at the table *hair flip*
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