Thread by @cjwilde

Naomi Spotswood @NaomiSpot presenting on quality improvement #DFTB22

What is quality care?

Quality care doesn’t always happen

Nowhere is perfect

Harm to 1:10 hospitalised patients
$4b cost each year

#WorkAsImagined vs #WorkAsDone

Naomi gives the example of her garden.

Also, hypothermia of newborns. We know it’s important to avoid but it still happens. #DFTB22

1. Develop a quality mindset

Be curious
Find reasons

2. Learn from your team

Talk to everyone.
Each person has a different understanding of complexities of workplace.
Knowledge is distributed.

3. Have a Data Plan

Pro Tip: Use data that’s already collected

4. Use a structured approach

Pause to understand the problem
Have a Plan to address the issue

Resources
Quality improvement methods

PDSA Cycles

Plan - one change at a time
Do it
Study - find out what worked, what didn’t, why not
Act on that information.

Wash, repeat. #DFTB22

Question about how to prioritise which of many ideas to pursue.

Definitely choose one.
Talk to others, find out what the group priorities are.
Pitch your plan and get others on board.
Choose one that you can make gains from

Choose small projects, small wins, low-hanging fruit.