Step 1: Audit your reviews and work out what you need.
Step 2: Ask for reviews! Ask at a time the customer is happiest.
Step 3: Monitor and analyze your reviews. Use commonly used words to discover what your customers like/dislike about you.
Step 4: Respond to your reviews!
Step 5: Put your reviews on your website. Those trust signals are extremely powerful!
Step 6: Repeat. Keep going!
As Levi mentioned, keep your eyes peeled for her BrightLocal Academy course on review generation and management, launching soon! 👀 @Femkepants#BrightonSEO
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