Thread by @SamAndHawk

@CTOAdvisor @awscloud The Amazon Chime SDK from @awscloud delivers a set of composable voice, video, and chat application programming interfaces (APIs). These APIs enable enterprise developers and independent software vendors (ISVs) to add communication capabilities to their apps.

@CTOAdvisor @awscloud The Amazon Chime SDK uses machine learning (ML) to improve the fidelity, discern the intent, and analyze the content of a communication session. For example, with a single line of code, a builder can add transcriptions to a multi-party video session.

@CTOAdvisor @awscloud Customers use our service for a number of important workloads, including building intelligent customer engagement solutions. Customers use our service to connect to the public telephone network or adding calling capabilities to browser and mobile apps.

@CTOAdvisor @awscloud Here is a link to our public customer references:

aws.amazon.com/chime/chime-sd… including @SlackHQ (Huddles and Calling), @Blackboard, @Hyundai, @mindbody, @MyCareMonitor, @Cerner, @ClearSlide , and @salesforce.

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce While the SDK is well known for supporting workloads like multiparty audio and video calling in browser and mobile apps, we also support customer workloads like connecting to the public telephone network, interactive voice response (IVR), persistent chat, and call recording.

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce Another public example of how the SDK is used is the @Twitch guest star feature: help.twitch.tv/s/article/gues…

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce @Twitch But we are also used for common enterprise communication use cases, such as connecting to the public telephone network.

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce @Twitch For example, @Cerner uses us to automatically fax prescriptions to healthcare providers. From multi-party video in a live broadcast stream on the internet to… fax? Yes, we handle a broad variety of communication problems.

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce @Twitch And sometimes we help customers upgrade the old to the new. For example, at #reinvent2022 we launched the ability for Alexa skills to call contact centers, with SIP or over the PSTN: aws.amazon.com/blogs/business…

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce @Twitch We also use machine learning in innovative ways to improve communication sessions. For example, our award winning Voice Focus feature enables customers like @Inteliquent to remove background noise from PSTN sessions: inteliquent.com/blog/intelique…

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce @Twitch @Inteliquent Feel free to contact me on @Twitter or @LinkedIn to learn more. My LinkedIn profile is here: linkedin.com/in/sraocti (I hope @elonmusk does not suspend me just for sharing my professional profile!).

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce @Twitch @Inteliquent @Twitter @LinkedIn @elonmusk Thank you so much for your interest in the Amazon Chime SDK from @awscloud!

@CTOAdvisor @awscloud @SlackHQ @Blackboard @Hyundai @mindbody @MyCareMonitor @Cerner @ClearSlide @salesforce @Twitch @Inteliquent @Twitter @LinkedIn @elonmusk @threadreaderapp unroll