1/ "Leadership is a repeatable skill, not an art." Over 25 years ago, I attended a leadership session at Netscape, run by Jim Barksdale. It was a single hour that profoundly impacted my career.
2/ I regularly revisit the notes from that meeting and am grateful I have them. Unfortunately, I can't recall who took these and shared them afterward, but I believe it was @mavinmartina.
3/ Jim made it a point to differentiate leaders from managers. He stressed that all managers are not good leaders. Here are raw notes of Jim's breakdown of the most important qualities of effective leaders:
4/ Judgment. Logically weighing the facts to make a decision. Making sure you're technically qualified to decide.
5/ Bearing. It's a bit old-fashioned but favorable carriage and appearance, self-assured and controlled, showing flashes of humor and dignity.
6/ Decisiveness. Make decisions fast, bearing in mind the following guidelines 1) never make a decision you don't have to make 2) no decision is also a decision. "If you see a snake, kill it, don't play with dead snakes, all opportunities start out looking like snakes."
7/ Initiative. Do it now; you are the catalyst for action. The best leaders are those going 900 mph and looking like they are walking.
8/ Unselfishness. Help people out; be willing to pitch in when someone else needs it.
9/ Loyalty. Self-explanatory.
10/ Integrity. Honesty, endurance. On the latter, control your pace and rhythm; proving you can work long-term is more important than proving you can work 100 hrs/per week. Take good care of your physical health.
11/ Tact. Courtesy. Treating people the way you want to be treated.
12/ Courage. Fearlessness to accept criticism of yourself, take action, and make things better; always try to do better.
13/ Knowledge. Know your stuff.
14/ Enthusiasm. Go after it and enjoy what you're doing; remember that attitude is a performance problem.
15/ Dependability. If you're not dependable, it suggests that others around you aren't important enough. Not being dependable also suggests arrogance.
16/ Justice. Know the argument. Don't play favorites when it comes to justice; favoritism is one of the most debilitating attributes in a workplace.
17/ Jim's framing leadership as a developable skill gave me the confidence that I might be able to develop these qualities over time -- as long as I dared to accept criticism and had the drive to do better. I'm still working on it 25 years later.
/end
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1/ So many startups overhire — especially the well-funded ones. Having employees with little or nothing important to do can lead to confusion and lack of engagement. More importantly, it can screw up your culture. So how can you scale your company and not make a mess?
2/ Hire for a purpose, not for a resume. Opportunistic hiring can lead to an imbalanced team. Hire who you need to get the job done today, not for future work that may or may not be coming. It should be clear that adding someone will make life easier, not harder, for others.
3/ "If I have more people, I could do more things" seems to be common wisdom among many managers. Fewer resources force ruthless prioritization and force teams to focus on what's most important. Having fewer employees can lead to better solutions and higher job satisfaction.
1/ I was fortunate enough to work at Netscape under the leadership of Jim Barksdale, CEO. Jim was an incredible leader, and to say he was quotable would be an understatement. He had this unique ability to bestow wisdom on us through colorful, folksy aphorisms.
2/ Jim's quotes were always entertaining, which made them memorable. They were also highly insightful, which made them valuable. Here are just a few of my favorites:
3/ "Three rules: if you see a snake, shoot it; don't play with dead snakes; everything looks like a snake at first." - If you see a problem, fix it. Once it's fixed, don't keep debating it. Opportunities look like problems at first.