3/ Teaching & assessing clinical decision-making skills is HARD.
Without a framework for the cognitive processes involved, it can be challenging to isolate the specific skills a learner needs to work on.
This leads to unhelpful feedback like "lacks confidence" (which = 🤷).
4/ Fortunately, there's been an explosion of helpful publications & other resources over the past few years w/ specific tips on teaching management reasoning.
I’ve highlighted a few here.
I have drawn on these & many others to craft this thread, & added some of my own pearls.
5/ For this 🧵 I'll be discussing just three skills that I’ve extracted from this framework of management reasoning (one that is still being refined):
1⃣ Naming a problem to be solved
2⃣ Identifying management options
3⃣ Navigating decision thresholds
13/ Now go back to tweet #11 in this 🧵. Does it remind you of anything? Yes, it’s a schema!
This was entirely deliberate.
I’ve found it can be helpful to teach management scripts on-the-fly using the same strategies I use to build diagnostic schemas on-the-fly!
Check it out!
14/ 3⃣ “Navigating decision thresholds"
This is my favorite part of management reasoning to teach about.
And it's particularly important on consult services where many management decisions are shaped by the varying thresholds of the consultant, primary team, patient, & system.
15/ A decision threshold is the point at which a clinician perceives they have enough info to take an action (ex perform a test, start Rx).
How high/low their threshold is for taking that action depends on many factors, which may be internal/external to the action or clinician.
16/ How can we elicit the [usually implicit] thresholds that are guiding a learner's decision-making?
Three strategies I use routinely:
*⃣ Progressive problem-solving (h/t to @Gurpreet2015)
*⃣ The "spectrum of anxiety"
*⃣ "Shoot down my crazy idea"
17/ The unifying concept underlying all three of these approaches is to provide learners w/ hypothetical scenarios which they can use to "benchmark" their decision-making.
Ideally such “reps” occur organically through clinical exposure.
But they don’t. So we need to improvise.
18/ How can we make learners more aware of the factors that influence decision-making?
By thinking through those factors systematically (see Table).
📌 Dissected three elements of the management reasoning process w/ a focus on consultants
📌 Described tactics to “surface” the cognitive processes underlying learners’ decision-making
📌 Identified teaching strategies to build those skills
20/ Next week @JenniferSpicer4 will pick up a new series on “Teaching the Primary Team” focusing on “The Why”.
-Maybe you don’t have a consult “team” to teach
-Maybe you want to showcase your specialty & recruit interested trainees
-Maybe you want to build ties to other service lines
What to do?
This week:
2/ @JenniferSpicer4 and I have spent the last few weeks exploring the "why", the "who", and the "when" of teaching the primary team in our role as consultants.
Now let's turn to the "what".
What repertoire of teaching scripts should we strive to develop as specialists?
1/ You staff a new consult w/ your team. You share pearls & make a plan.
Then:
🩻 You review the CT w/ radiology.
🤝 You chat w/ another consult service.
🗣️ You deliver your recs at the workroom.
📲 You call night float w/ an update.
So many opportunities to teach!
This week:
2/ Last week @JenniferSpicer4 kicked off our segment on "Teaching the Primary Team" by focusing on "The Why."
This week, for "The Who", I want to think beyond just the primary team to identify the many different learners we encounter as consultants.
3/ Why?
Even though the primary team is the obvious audience for teaching - their "ask" is what invited us into the case to begin with! - we usually interface with many other teams in the process of rendering our opinion.
Them: “We want you on board because ____ is 'refusing' to do this procedure but ____ says it's needed. You're the tiebreaker.”
You: [sigh] “OK.”
⌛️
Patient: “Ah! ____ said YOU'RE the one holding up my discharge!”
You: 🙄
Feeling triggered yet?
This week:
2/ Conflict is inevitable when working within a system.
What do I mean when I say “conflict”? 🤔 For the purposes of this 🧵 let me paraphrase a huge body of literature w/ the following definition:
Conflict is “disagreement” that causes (or has the potential to cause) “harm”.
3/ Let's unpack this a bit more w/ a focus on conflict in consultative care.
"Disagreement" is a broad term.
It can stem from...
↪️ real OR perceived differences in opinion
↪️ about diagnosis OR management
↪️ between the primary team & the consultant OR between consultants