Varun Phadke MD Profile picture
Feb 14, 2023 20 tweets 10 min read Read on X
1/
2pm. Usual day on ID consults.

Learner: “So the patient had [complex multi-stage procedure w/ prosthetic material] yesterday. Turns out they were bacteremic.”

You: "and...?"

Learner: "They want antibiotic recs...I'm not sure how to approach that..."

You: 🤷

This week:
2/
Consultants are often called upon for input on management.

Typically, this means helping with a clinical decision (which test? which treatment?).

Management reasoning refers to the cognitive processes by which clinicians make those decisions.

pubmed.ncbi.nlm.nih.gov/29800012/
3/
Teaching & assessing clinical decision-making skills is HARD.

Without a framework for the cognitive processes involved, it can be challenging to isolate the specific skills a learner needs to work on.

This leads to unhelpful feedback like "lacks confidence" (which = 🤷).
4/
Fortunately, there's been an explosion of helpful publications & other resources over the past few years w/ specific tips on teaching management reasoning.

I’ve highlighted a few here.

I have drawn on these & many others to craft this thread, & added some of my own pearls.
5/
For this 🧵 I'll be discussing just three skills that I’ve extracted from this framework of management reasoning (one that is still being refined):

1⃣ Naming a problem to be solved
2⃣ Identifying management options
3⃣ Navigating decision thresholds

pubmed.ncbi.nlm.nih.gov/35830267/
6/
For each skill, I hope to address some practical issues faced by clinical teachers, with a focus on consult services.

📌 Are there unique considerations for specialists?
📌 What can I do to figure out where my learner is?
📌 How do I teach this skill?

Let’s get started!
7/
1⃣ "Naming a problem to be solved"

Learners on consult teams struggle w/ this for two reasons:

a. They are unfamiliar w/ the problems/syndromes that ought to trigger action

b. The problem/syndrome is one for which no established action plan exists (reason for consult!) 😱
8/
These issues have different solutions.

Less experienced learners should be primed w/ relevant resources *as soon as the consult ask becomes clear* (not after their assessment!).

This helps them formulate an actionable diagnostic label for the case.

9/
What about when learners name problems for which no established ("google-able”) solution exists?

This happens a lot on consults because so many decisions are left to “expert opinion".

Here we can help learners ‘reason’ their way to appropriate management using analogies.
10/
2⃣ “Identifying management options”

Once a "problem" has been established, clinicians need to be able to generate a menu of potential management options.

This pre-compiled list of actions activated by a working diagnosis is a management script.

pubmed.ncbi.nlm.nih.gov/32349018/
11/
Learners may struggle here in many ways:

a. Not being able to articulate a script ("what SHOULD you do...")

b. Not having a fully developed script ("what ELSE should you do...")

c. Not having multiple scripts to compare/contrast & select from ("what else COULD you do...")
12/
@EmilyAbdoler @andrewparsonsMD @thilanMD & @JRencic have shared some strategies for tackling these issues.

For example:
📐 Templating - to ensure completeness of management scripts
⏸️ The 'management pause' - to explore alternatives "out loud"

pubmed.ncbi.nlm.nih.gov/36420532/
13/
Now go back to tweet #11 in this 🧵. Does it remind you of anything? Yes, it’s a schema!

This was entirely deliberate.

I’ve found it can be helpful to teach management scripts on-the-fly using the same strategies I use to build diagnostic schemas on-the-fly!

Check it out!
14/
3⃣ “Navigating decision thresholds"

This is my favorite part of management reasoning to teach about.

And it's particularly important on consult services where many management decisions are shaped by the varying thresholds of the consultant, primary team, patient, & system.
15/
A decision threshold is the point at which a clinician perceives they have enough info to take an action (ex perform a test, start Rx).

How high/low their threshold is for taking that action depends on many factors, which may be internal/external to the action or clinician.
16/
How can we elicit the [usually implicit] thresholds that are guiding a learner's decision-making?

Three strategies I use routinely:
*⃣ Progressive problem-solving (h/t to @Gurpreet2015)
*⃣ The "spectrum of anxiety"
*⃣ "Shoot down my crazy idea"
17/
The unifying concept underlying all three of these approaches is to provide learners w/ hypothetical scenarios which they can use to "benchmark" their decision-making.

Ideally such “reps” occur organically through clinical exposure.

But they don’t. So we need to improvise.
18/
How can we make learners more aware of the factors that influence decision-making?

By thinking through those factors systematically (see Table).

@EmilyAbdoler @andrewparsonsMD & @thilanMD also described an "equity reflection" to help mitigate bias.

pubmed.ncbi.nlm.nih.gov/36420532/
19/
Let's recap:

In this 🧵 we:

📌 Dissected three elements of the management reasoning process w/ a focus on consultants
📌 Described tactics to “surface” the cognitive processes underlying learners’ decision-making
📌 Identified teaching strategies to build those skills
20/
Next week @JenniferSpicer4 will pick up a new series on “Teaching the Primary Team” focusing on “The Why”.

Remember to check out #SubspecialtyTeaching @MedEdTwagTeam & follow @YihanYangMD @GStetsonMD @ChrisDJacksonMD to keep up with all our threads!

See you next week!

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More from @VarunPhadke2

Mar 14, 2023
1/
You’re starting a consult service block.

But this time is different.

-Maybe you don’t have a consult “team” to teach
-Maybe you want to showcase your specialty & recruit interested trainees
-Maybe you want to build ties to other service lines

What to do?

This week: Image
2/
@JenniferSpicer4 and I have spent the last few weeks exploring the "why", the "who", and the "when" of teaching the primary team in our role as consultants.

Now let's turn to the "what".

What repertoire of teaching scripts should we strive to develop as specialists?
3/
1⃣ Content knowledge

It's natural to gravitate toward teaching specialty-specific content - that's our expertise!

We've covered a lot of this territory in prior threads.

I'm going to highlight some of those pearls & point out specific strategies for teaching primary teams.
Read 16 tweets
Feb 28, 2023
1/
You staff a new consult w/ your team. You share pearls & make a plan.

Then:
🩻 You review the CT w/ radiology.
🤝 You chat w/ another consult service.
🗣️ You deliver your recs at the workroom.
📲 You call night float w/ an update.

So many opportunities to teach!

This week: Image
2/
Last week @JenniferSpicer4 kicked off our segment on "Teaching the Primary Team" by focusing on "The Why."



This week, for "The Who", I want to think beyond just the primary team to identify the many different learners we encounter as consultants.
3/
Why?

Even though the primary team is the obvious audience for teaching - their "ask" is what invited us into the case to begin with! - we usually interface with many other teams in the process of rendering our opinion.

All of these teams have learners we can impact!
Read 13 tweets
Feb 8, 2023
1/
You’re staffing a complex patient w/ a learner on your consult team.

As they present it's clear the case was challenging for them.

They get to their assessment & take a breath.

You hit ⏸️ & say…”You know what? Let’s think through this dx together.”

What next?

This week:
2/
Consultants are often asked to assist with diagnosis.

What do we bring to the table?

An easy answer is deeper knowledge of a specific subset of presenting problems & diseases.

Focused clinical exposure means that we develop a unique & rich library of schemas & scripts.
3/
Though specialty-specific knowledge is essential to effective diagnostic reasoning for consultants, it is not enough.

Our unique 'invited' role in cases means we also need to have specific (meta)cognitive skills & habits.

Those skills/habits are part of a teachable process.
Read 18 tweets
Jan 17, 2023
1/
9am. Consults.

Them: “We want you on board because ____ is 'refusing' to do this procedure but ____ says it's needed. You're the tiebreaker.”

You: [sigh] “OK.”

⌛️

Patient: “Ah! ____ said YOU'RE the one holding up my discharge!”

You: 🙄

Feeling triggered yet?

This week: Image
2/
Conflict is inevitable when working within a system.

What do I mean when I say “conflict”? 🤔 For the purposes of this 🧵 let me paraphrase a huge body of literature w/ the following definition:

Conflict is “disagreement” that causes (or has the potential to cause) “harm”.
3/
Let's unpack this a bit more w/ a focus on conflict in consultative care.

"Disagreement" is a broad term.

It can stem from...
↪️ real OR perceived differences in opinion
↪️ about diagnosis OR management
↪️ between the primary team & the consultant OR between consultants
Read 19 tweets
Dec 20, 2022
1/
5pm. ID consults.

On 📞 giving recs re: culture growing Serratia.

Them: TY for seeing our patient!

You: Of course! BTW do you know the hx of Serratia? No? Well let me tell you about Operation Sea-Spray…

⌛️

Them: ...So should we start abx? Which one?

You: 😳

This week: Image
2/
So far @JenniferSpicer4 & I have explored consultant skills pertaining to the consult "ask".

We'll now focus on how to respond to the ask, verbally & through notes.

Let's start w/ a poll of those of you who CALL consults:

What is your PREFERRED way to receive consult recs?
3/
Previous studies suggest that verbal communication of consultant recs – especially initial recs - is preferred by most clinicians.

Additionally, lack of in-person interaction w/ consultants is one factor hospitalists identify as negatively impacting learning & patient care. Image
Read 17 tweets
Dec 7, 2022
1/
Fri. 4PM. You just got consult #8.

Then, a call: "We have a new consult. This patient's been here for 2 weeks. We’re not sure what’s going on & wanted you on board.”

😱

You: "…so, what’s the question…?"

How do we improve this interaction?

This week: Receiving Consults
2/
About 3 yrs ago on a thread about the cognitive aspects of consults I posted this poll:


Nearly 2/3 of >1100 respondents said “anticipated pushback” was the biggest anxiety-inducing factor when calling a consult.

This is a problem.
3/
"Pushback" can be intentional or perceived. Either way it is not a desirable component of consultation (for EITHER side).

This week our focus is the consult request interaction, including its goals & downstream consequences, and strategies to make it more productive.
Read 18 tweets

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