K15t Profile picture
Feb 20, 2023 9 tweets 3 min read Read on X
Does your team have an information problem on their hands? Let's find out! 🔍Here are 5 Steps for Identifying and Addressing Information Weaknesses in Your Team 👇
#1: Understand the types of information being created and shared within the team.

Name and categorize the information you create: insights, decisions, features sets, limitations, etc. When you know what type of information is created and shared, you understand how to manage it.
#2. Recognize the lifecycle of information and identify short-term vs long-term value.

This refers to the creation, collaboration, sharing, updates, maintenance, and archival of information. By knowing what’s short-term versus long-term, we know better what to prioritize.
#3. Collaborate and share information across departments and teams.

Open up your communication channels and make information accessible to as many people as possible. When people have access to info, it saves time and empowers them to solve problems on their own.
#4. Use tools and systems to store and access information easily.

Create a single source of truth. When something needs to be shared, always try to link directly to that source instead of copy / pasting the information from one channel to the next.
Internal wikis or knowledge bases can be a lifesaver here.

At K15t, we’re big fans of @Confluence for exactly this reason: it’s easy to use, accessible to everyone, and it’s flexible enough for every team to be able to create and contribute information in the format they need.
#5. Encourage open communication and feedback to improve information flow
.

No tool or process is going to be effective without the culture behind it. Encourage and remind your team why good information hygiene is important for everyone.
Want to dive more into this topic? We’ve put together a guide that dives into these topics in great length, along with plenty more tactics and strategies for how to introduce a healthy culture of information sharing in your team.

Check it out 👉 k15t.com/blog/2023/02/t…
And if you want to REALLY get into the discussion, join our webinar on March 1st where we'll be covering this and plenty more, including our own experiences and challenges when it comes to #information sharing at K15t. Save your seat: us02web.zoom.us/webinar/regist…

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