Enough sharing wins. I need to share more losses and mistakes. Here are the top 3 I can think of in recent memory with tips to not make the same ones.
1. Shifting Too Much Budget To TikTok
There was a time last year where we were spending equal parts on Meta and TikTok. Man that was a mistake. Even though the CPAs were low, I would later learn that the quality of those cohorts were poor and we would many months later...
...miss our retention forecasts because our LTV of those TikTok cohorts was so much lower. I regret putting so much spend there and instead wish I waited to know the LTV before making such decisions.
2. Overforecasted
Let's be honest, who didn't overforecast last year? Fortunately, on the whole and our hero skus we were fine, if anything a bit under. But we had 1 launch where we significantly overforecasted and are now sitting on thousands on thousands of unitswhich is...
...tying up cash in inventory that we may likely never sell. The lesson? Be better, lol.
3. Deleting A Product
Ok this is my worst. I accidentally deleted a product in Shopify a while back. It was our best seller too and when I realized it it was a major oh shit moment. I quickly scrambled to try to find it, but couldn't find it anywhere. Still no idea how I did it.
I had to re-create everything from scratch in a hurry and to this day we still run into issues from this screw up. Today, I swear by Rewind to back up our site and prevent any issues like this happening in the future.
Rewind backs up our theme, products, orders, and more so if anything happens, we can quickly find it and restore it. Rewind is automatic, so we don't have to do anything on our end except install it once. I sleep so much better at night knowing we have a backup at all times.
Spend less time debating between account structures, optimization types, and attribution. I've seen businesses having success with a range of available strategies on them. But they all have the below 5 things in common...
1. A Great Product Offer
Ok you're a marketer, so you can't make a better product. But you can improve the desirability of it. Of course people have to love it. How do you improve the desirability of it aka improve the offer? A few options to get creative with and test:
A. Discount It - worst option
B. Make a bundle - Can improve AOV, contribution margin, and LTV
C. Give something for free with purchase - My favorite offer. Can improve all metrics for little cost and doesn't train buyers to only buy on discounts
At a certain point, brands should invest in MMM. But until then, you need a quick and easy way to help allocate spend between channels. Wouldn't it be helpful to know what other brands spend on each channel?
It would also help to know what differs between top performers and not. Enter Media Mix reporting by @Varos_com. It is now possible to see, across nearly 4k brands, what % of spend goes to not only each platform, but each campaign type. Some notable findings:
1. Facebook Prospecting spend is only 45% of total. I would have expected more.
2. FB Retargeting spend is only 6% of total. I bet it was more a few years ago.
3. Google Performance Max is up to 20%. That's solid imo.
A few random thoughts on what’s working and some tests you should run on Facebook Ads.
1. ASC is back to crushing it for us and some of the accounts I advise or audit. Last 7 days, conversion rates are higher than standard campaigns
2. If you’re running creator whitelisting, which you should be, you should test running to a personalized listicle. For example, if I’m the creator for @Feastables, the listicle should be “5 Reasons Why Cody Plofker loves Deez NUTZ by Feastables”.
P.S. @MrBeast send me Deez Nuts if you want to test that.
3. Modular Creative is everything. The best teams I’ve seen do a great job repurposing ad creative. We’ve been able to keep the same 2-3 concepts running as our top ad since September by just changing out the…
ChatGPT and AI are going to take over and replace your job if you are a copywriter.
Here is 1 really amazing way to make sure you don't get replaced by a robot...
It should be illegal to know this...
Ready for it? @jonesroadbeauty is hiring a full time, real-live HUMAN copywriter. Despite what all of Twitter is telling you, AI isn't taking any jobs. If you're good at your job, no great at your job, you have nothing to worry about.
So if you're great at your job, see below...
First, the AI thing is a joke. If you've been following, I think all the AI threads are cringe AF. Don't be cringe.
A few semi-controversial opinions on paid media and DTC growth that I currently believe...
1. Media Buying Is Still Important...Kind Of
The best practices have changed. I don't think you can win on FB anymore with great media buying, but you can definitely make it hard to win with bad media buying. I still see too many terrible account structures that don't give...
...account a chance to really succeed and scale. In general, these smaller brands need more consolidation of campaigns, ad sets, and even optimization types. Media buying won't save you, but it can kill you. Which brings me to my next point.
As CMO, I'm tasked with driving the demand to double our 8 figure businesses from 2022 to 2023. Here are the 3 things I'm focused on to make that actually happen...
1. Forecasting
It all starts with forecasting revenue, spend, efficiency, and rturning customer revenue. There are people way smarter and experienced than me here so I won't share too much. But you need a model that uses cohort level data, as well as reasonable assumptions of...
...spend and efficiency. This will give you targets for revenue, MER, aMER, CAC, # of new customers, revenue from new customers. and from returning. You should have these on a monthly and annualized basis.