Thread by @DrHannahBB

I’m trying Public transport down to London. That involves trains. And we all know how we’ll #PopsOnTrains tends to go, so I’ll take you with me.

Now, this time I was organised. 36 hours before my trip, I booked and used the @PassAssistance app. It’d be great if I could buy my>

>ticket on this app as well, rather than having to juggle both @thetrainline and @PassAssistance apps, but fine.
So I booked tickets and assistance and had it confirmed. So far so good. #PopsOnTrains

Turned up to my small local station, guard fortunately sees me & gets ramp >

> I say ‘fortunately’ because he was at the wrong end of the train - so I asked if he’d been told I was coming. “Oh no, they never tell us, or I’d be ready!”. He was lovely and could not have been more helpful, but I shouldn’t have to rely on him spotting me. What is the point >

> of the app and the additional Labour on my part to organise if staff on trains not told?

So I made it to Selby, where I’m now waiting for the next train. Station staff similarly didn’t seem to know to expect me, but are all over it. Thank goodness. #PopsOnTrains

Good news - I’m on my second train. I had to do a shout out down the carriage to get someone to move their suitcase from the wheelchair space (they did not apologise, so I just told them off loudly), but I’m onboard!

I’d kill for a cuppa, but never mind. #PopsOnTrains

Double checked with the lovely guard, yes, they did know I was coming, I’ve been ‘boarded’ on the app, and so hopefully London will know to get me off. Hopefully. #PopsOnTrains

Made it to London! Staff all excellent, and relatively smooth! Big improvement on previous experiences, which is good.