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The second cultural value in the TRAFIC model is the
continuum between RULES and RELATIONSHIPS.
In between lies TRUST.
A Thread 🧵👇
#workculture #companyculture
continuum between RULES and RELATIONSHIPS.
In between lies TRUST.
A Thread 🧵👇
#workculture #companyculture
https://twitter.com/remottouch/status/1654455203746443268
1/5 Trust often differs across cultures.
1st type is where rules are the basis of foundation that builds trust between people. Ex:Norway
2nd type is where trust is formed first by building relationships between individuals. Ex:Venezuela
Can you share more examples?
(CONT..)
1st type is where rules are the basis of foundation that builds trust between people. Ex:Norway
2nd type is where trust is formed first by building relationships between individuals. Ex:Venezuela
Can you share more examples?
(CONT..)
2a/5
What is RULES BASED CULTURE?
➡️ People have a shared agreed set of laws or rules which supports society and organisations. Irrespective of one's social position and standing, the rules equally apply to all.
➡️ Those who avoid or break rules are frowned upon.
(CONT...)
What is RULES BASED CULTURE?
➡️ People have a shared agreed set of laws or rules which supports society and organisations. Irrespective of one's social position and standing, the rules equally apply to all.
➡️ Those who avoid or break rules are frowned upon.
(CONT...)
2b/5
➡️Respect experts who make the rules and know the rules for the organisations or groups they belong to. Ex: lawyers, police, a HR manager, religious leaders.
➡️For different kind of transactions people refer to laws, guidelines, contracts, signatures etc.
(CONT...)
➡️Respect experts who make the rules and know the rules for the organisations or groups they belong to. Ex: lawyers, police, a HR manager, religious leaders.
➡️For different kind of transactions people refer to laws, guidelines, contracts, signatures etc.
(CONT...)
3a/5
What is RELATIONSHIP BASED CULTURE?
➡️For different tasks individuals within society, organisations or groups rely upon other individuals they already know and trust.
➡️People look for an introduction to someone they don’t know from someone they do know.
(CONT...)
What is RELATIONSHIP BASED CULTURE?
➡️For different tasks individuals within society, organisations or groups rely upon other individuals they already know and trust.
➡️People look for an introduction to someone they don’t know from someone they do know.
(CONT...)
3b/5
➡️They prefer nd expect to build relationship first before making commitments.
➡️ Accept & expect help from only those they have a relationship with.
➡️Understand & believe that 'who you know' >>>> 'what you know'.
➡️They agree that rules are sometimes bent.
(CONT...)
➡️They prefer nd expect to build relationship first before making commitments.
➡️ Accept & expect help from only those they have a relationship with.
➡️Understand & believe that 'who you know' >>>> 'what you know'.
➡️They agree that rules are sometimes bent.
(CONT...)
4/5 RULES VS RELATIONSHIP SUMMARY
Different cultures establish trust in different ways. It is important to be aware and accept that one's default approach may differ from that of individuals from different cultural backgrounds. One can do this by being EMPATHY.
(CONT...)
Different cultures establish trust in different ways. It is important to be aware and accept that one's default approach may differ from that of individuals from different cultural backgrounds. One can do this by being EMPATHY.
(CONT...)
5/5 A rules-based trust person seeks to formalise agreements in writing - emails, contracts.
A relationship-based trust person seeks to reach an agreement though connection or through simple ‘handshake agreement’.
End of Thread.
❓Are you rules based or relationship based?
A relationship-based trust person seeks to reach an agreement though connection or through simple ‘handshake agreement’.
End of Thread.
❓Are you rules based or relationship based?
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