claire vo 🖤 Profile picture
May 30 13 tweets 3 min read Twitter logo Read on Twitter
I cancelled 80% of my reoccurring 1:1s and I don’t think I’m ever going back.

I’ve replaced them with these 5 things that are 10x more effective.
First - why did I cancel them?

Aren’t 1:1s the lifeblood of management?

Between my directs and my skips and my peers I have ~20 people that I had standing mtgs with on a frequency from wkly-monthly.

I was booked 7-9 hours a day. It was completely untenable.
What sucked:
- sitting all day
- no deep work time
- no time to prepare for 1:1s
- short meetings with 30% of time spent on “busy week, huh?”
- only saw my circle of directs/peers/skips
- being pinged on slack constantly during meetings
So, as I do, I declared calendar bankruptcy. And it was intended to be temporary. My EA and I rebuild the calendar about 3x a year so I was do for a refresher.

But instead, I just didn’t re-book them.

What do I do instead now?
1. Weekly prioritized 1:1s

On Monday I decide who I need to catch up with 1:1, and who I don’t. I post this to my staff channel so no one feels left out, and highlight the why/why not.

EA and team keeps me honest if I’ve neglected anyone for too long. Image
2. Ad hoc 1:1s

I have so much more overlapping open time w my team, now. Which means we’re able to pop into a quick huddle and sync on stuff much more frequently (which I’ve been doing w my CoS forever.) Helpful to:
- debrief mtgs
- triage something urgent
- wrap EOD Image
3. Wayyy longer 1:1:1s
Instead of a weekly 1:1 w out SVP Eng (my direct) and a bi-wkly w the VPE (skip) - we’ve been having 60-90 minute 1:1:1s to cover everything eng - people, product, infra, etc. We can go deep on topics & cut out telephone - so much better.
4. Real Work

I now have hours more a week for hard work: writing, feedback, org stuff. Instead of spending short bursts trying to manage thru my directs via 1:1s, I have the time to get more hands on w the things I might have gone less deep on before.
5. Open org huddles

I’m now sponsoring near daily “hangs” with the team where I just post up in a Slack huddle and do the real work referenced before, but the huddle has an org-wide open door. They usually last 60-90 mins and have about 10 ppl that join. These are my FAVORITE.
These hangs let me make decisions that would have waited for a formal meeting, see more of the team, and get more social interaction. Other leaders are starting to host hangs themselves, which I love.

Only rule: post a summary @ the end on what was discussed (work & social!)
Anyway, highly recommend everyone claim their life back from the tyranny of a million 1:1s and try instead:

1. Prioritizing 1:1s weekly
2. Doing ad hoc 1:1s
3. Longer small group meetings
4. Actually doing work
5. Open hangs
Post script: I still have a few scheduled 1:1s
- my boss 🙂
- impossible to book people: other execs, HRBP
- EA
- one intl teammate (gotta snag that early spot!)

Experiment is about a month in, will let you know when it breaks. In the meantime, I feel human again.
I mean for real what are we thinking w calendars like this

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More from @clairevo

Jan 21
I’ve been a CPO under both models, currently running all of product, eng, design, data and (while I’m at it!) technical services & support. Either model can work, but there are a few reasons why the PED (prod/eng/design) leadership consolidation happens:
The most basic reason is that these teams need to work in tight alignment to deliver, and the CEO wants a single trusted partner to manage the technical, strategic, organization, and leadership needs to ensure it happens well. A good PED exec gives a CEO leverage.
Running a scaled engineering team is a big job. Running a big product portfolio is a big job. Ensuring great user centric design & experience across those is a big job. Making sure those big jobs all happen in sync where 1+1+1=10 is a big job. And being CEO is a big job.
Read 11 tweets
Dec 19, 2022
Hard disagree, from a CPO that product-founder/CEOs love in the growth->late stages (me!)

Why?

1. I think CPOs should have founder mindsets and get their hands dirty
2. PMF seeking is never done
1. There is this huge misconception about what is/is not “the CPO’s job” esp at these growth stages. CPOs don’t seek PMF, CPOs don’t muddle in the details, CPOs should hire great and then get out of the way. “CPOs scale PMF.”

And I say “no no no.”
The job as the CPO is to build a great product that delivers value for customers that turns into enterprise value. And if you’re still a startup (and I’d call series B/C a startup) that means getting in deep with discovering the match between a huge market & a product portfolio.
Read 10 tweets
Dec 17, 2022
A lot of leaders are in the middle of sharing hard news with their teams, and in some instances, their customers.

People can take tough messages, if you give them three things:

Transparency, Access, and Authenticity
🫥 Transparency - what you know, they know. They know when you don’t know. They know early and they hear from you often. What you’ve said is written down, and what you say behind closed doors you’re willing to say face to face. What you can’t say, you’re clear about.
🚪 Access - you’re available for questions, and you make time to answer them. You show face (esp. important in remote context.) You mean it when you say “my door is open,” and they know it because you *proactively* invite them in. You don’t shut the door when the tone gets tough.
Read 6 tweets
Nov 15, 2022
An engineer one lamented to me: “we’ll never fix things, because a PM won’t ever prioritize tech debt over a feature.

My response? “You’re right.” 🧵
PMs focus on prioritizing user/business needs, and there is basically no incentive to add something as nebulous as “tech debt” to the roadmap. The closest you might get is something like 15% time reserved for bugs and performance. So what is a eng team to do?
Don’t wait for PMs to “prioritize” tech debt. Make a technical roadmap, front loaded with mid/short term wins. Show you can make small impact in a month, medium in a quarter, before you ask for a year of refactoring. Break down milestones and measure if the work mattered.
Read 9 tweets
Oct 15, 2022
So much management time is sucked into managing low performers, cynics, and egos.

Been thinking a lot about optimizing for the “easy to run” team.

What’s that for me?
For me, low overhead teams
- exercise pragmatic judgement
- are low ego & aren’t above “the work”
- believe in our mission
- roll w the punches
- coachable
- entrepreneurial (hungry & self-directed)
An easy to run team isn’t a team of yes-ppl. In fact, the least stressful teams to run are ones that don’t avoid conflict or hard discussions, because there trust is valued and cultivated.
Read 6 tweets
Oct 12, 2022
One of my favorite operating norms we’ve adopted is “silence is dissent.”

If someone isn’t commenting on your work, presume they 1) disagree 2) don’t think it matters or 3) don’t understand until proven otherwise.

Silence rarely means alignment.
As a leader I don’t “leave alone things that are going well.” I dig in and lean in, because I can help you have more impact and think it matters.
If your peers or leaders aren’t asking about your work, that is not good. You’d be surprised by how many people presume it’s a good sign of trust.

Silence = dissent!
Read 6 tweets

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