LevelTheTechUp Profile picture
May 31 28 tweets 9 min read Twitter logo Read on Twitter
New to the #ServiceNow ecosystem or just wanting more information .. this thread is for you.
Let’s start with #RiseUp - ServiceNow’s global program and initiative to skill one million people on the company’s platform by 2024.

Aiming to address the digital transformation - related IT skills shortage organizations will experience by 2025.
servicenow.com/company/media/…
#NextGen is a part of this initiative and how ServiceNow provides the training.

There are different NextGen programs.

💻In House Program 10 weeks
💻SkillBridge Program 16 weeks
💻Guided Learning Path 22 weeks

APPLY HERE 👇🏾
nextgeneration.service-now.com/apply
All programs are VIRTUAL.
No cost to the participant and there’s no guarantee of employment.

However tools AND resources are provided to assist you with successfully searching/applying.

Please read for specifications on how/if you qualify.
Specifically as it pertains to the SkillBridge Program. Upon completion you will receive 3 vouchers to take/obtain the following:

⭐️CSA - Certified System Administrator

⭐️CIS-ITSM - Certified Implementation Specialist IT Service Mgmt

⭐️CAD - Certified Application Developer
🔑It’s important to note that some ServiceNow Partners/Elite ServiceNow Partners provide their own in-house PAID training programs.

Here’s an Elite ServiceNow Partner that provides this. GlideFast Consulting
glidefast.com/glidefastconsu…
Here are the Learning Paths by Persona
servicenow.com/content/dam/se…
Nelson Frank’s Careers and Hiring Guide SPECIFIC to ServiceNow
nelsonfrank.com/insights/servi…
Talent requirements by role in 2027 Image
FutureWorkforce Market Data broken down by country here
servicenow.swoogo.com/WorkforceData
Okay now landing your first role in the ecosystem. 🙌🏾🤑🙌🏾

Get involved in the community -

PODCASTS:

CJ & THE DUKE
@Tekvoyant @rfedoruk
cjandtheduke.com/podcast

Hands down one of the most informative, no fluff and need to know informational podcast out there!
BreakPoint Podcast with Chuck Tomasi
@ctomasi

Great episodes for ServiceNow Admins, Developers and Builders of all skill levels.

servicenow.com/community/deve…
JOIN the ServiceNow Community

Help is just a click away! This enthusiastic community is ready to answer your questions and share leading practices!
servicenow.com/community/
JOIN the ServiceNow User Groups #SNUGS

servicenow.com/community/serv…

A great way to network with customers, partners and colleagues utilizing the platform.
Here’s a great resource and repository from @princessxap
docs.google.com/spreadsheets/u… - with an ITSM dedicated employers tab.
DISCORDS 💻🔑💻

there’s no shortage of discords if you’re wanting to build community and stay involved.

🔥 ServiceNow Developers - over 4K members - specific for admins, developers and architects.
discord.gg/servicenow-dev…
🔥 ServiceNow Neighborhood - over 700 members - includes job board.

discord.gg/NG7TRRPZ
After obtaining your NowLearning login/credentials.. don’t stop there grab your PDI and start BUILDING!

🔥NowLearning - learning paths, courses and training material is located here
nowlearning.servicenow.com/lxp

🔥PDI - Personal Developer Instance
developer.servicenow.com/dev.do#!/home
Starting out you can build Service Portals and or Applications. YouTube is a great resource for finding more resources and projects!

🔑Be prepared to share, demonstrate and show what you’ve built on LinkedIn/Social Media.
🔑🔥🔑 For developers/engineers - having your PDI open and walking through your built projects is a great way to stand out during your interview!
🔑🔥🔑 Providing additional documentation AND taking control of the interview by showcasing your skills is ideal!

Kindly ask your interviewer if they would like for you to go over your projects/portfolio.
CURRENT ROLES in the ecosystem: 🎉🔥🎉
1. Systems Administrators
2. Application Developers
3. Junior Application Developers
4. Technical Architects
5. Master Architects
6. Process Analysts
7. Implementation Consultants
8. Implementation Engineers
🗣If you don’t take the Developer path. THAT’S OKAY! ServiceNow is aware of and committed to expanding training/learning paths for:
1. Product Owners
2. Data Analyst
3. Technical Project Managers
4. Platform Owners
5. Change/Adoption Specialist
6. Help Desk Support Agents
7. Machine Learning Engineers
8. Flow Autonation Engineers

🔑Don’t discount your current transferrable skills.

🔑Don’t skip the basics. Build a strong foundational knowledge of how the platform works!
Lastly and this can’t be said enough…. NETWORK, NETWORK, NETWORK!
Here’s a great space by @KanikaTolver
- “Create a ServiceNow Career”
twitter.com/i/spaces/1yoKM… Image
If you know someone that attended #Knowledge23 / #Know23 (estimated attendees 20k) they were given a GOLDEN TICKET which grants 1 year of FREE access to the on-demand training catalog.

✨Certification vouchers are NOT included.

✨Not for distribution to customers/partners. Image
Why ServiceNow?

✨They didn’t over-hire.

✨They are staying committed and following through on their movement of inclusive change.
servicenow.com/company/divers…

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