1/ Two years ago today, on 4/25/22, Twitter’s Board accepted Elon Musk’s offer to acquire the company at $54.20/share.
As an ex-director for civic integrity at Twitter, I’ve watched what Musk has done since then.
And today is my last post on this platform.
I’m leaving.
🧵>>>
2/ TL;DR: After watching and tweeting dramatically less for the past two years, I’ve decided that (for me) even passive participation on this platform amounts to complicity in Elon Musk’s project of promoting anti-democratic values.
I will not have any part in that.
3/ Musk is a poster child for divisive racist, sexist, and plutocratic tendencies that undermine democracy’s commitment to equality for all.
No amount of hand-waving can hide what Musk is doing.
Destroying Twitter’s value is the tell: It’s not about the money.
It’s worse.
4/ Musk’s willingness to burn down what he purchased suggests that he’s motivated by a perverse righteousness, not profit.
I won’t repeat the litany of mistakes demonstrating Musk’s failure to be a responsible steward for this platform, nor the mountains of data that prove it.
5/ From all angles — be it growth, revenue, brand equity, advertising, credibility as a global news source, trust & safety, or hell, even simply as *entertainment* — Musk’s takeover of Twitter has been a stunning crash & burn story.
Actually, a better word would be “tantrum.”
6/ The “free speech/content moderation” issue is cynical redirection.
As an ex-Dir of Product Mgmt at Twitter, I care about mitigating harm associated with speech.
As a long-time student of political philosophy, I also care about the value of free speech.
Musk fails at both.
7/ I cringe every time journalists and others refer to Musk as a “free speech absolutist.” Nothing could be further from the truth.
The only absolute is Musk’s hypocrisy, as he repeatedly contradicts his so-called principles to serve himself and his pet causes.
8/ When Musk talks about protecting “free speech” he really means supporting provocative and/or violent voices — and *esp* trolls who hate the idea that all people are equal.
Conversely, Musk is quick to *stifle* speech if it embarrasses him or his companies.
He’s a hypocrite.
9/ When one of the richest men in the world uses his own private global media platform to selectively amplify anti-democratic voices, and to prey on those he does not like, that is not “free speech.”
That’s personal psychological weakness, enabled by systemic plutocracy.
10/ Musk also demonstrates an utter lack of understanding about how a global platform for interactive communication requires a thoughtful, judicious business strategy unlike any other product.
Musk has done precisely the *opposite* of what leadership requires.
11/ Musk is a textbook example of the schmucks who believe that any problem can be solved with more tech, lower costs, more automation, better code, more “hardcore” engineers & the right investors — as if Twitter’s challenges are simply *business* challenges.
But they are not.
12/ Musk utterly failed to understand that Twitter’s hardest challenges are not about more revenue & fewer rules.
They are *human* challenges, about power, speech, competition, fairness, diversity, wealth, poverty, war, peace, safety, inclusion, equity, and privacy.
13/ A wiser person would understand that…
- a global platform like this cannot deepen and reify the worst excesses and inequalities of capitalism, privilege, and power;
- nor carry water for bad actors;
- nor incentivize and monetize the ugliest, most cruel human behaviors.
14/ Furthermore, ownership of a platform like this cannot be online therapy and acting-out to soothe the grievances of insecure, immature, thin-skinned billionaires (yes, note the plural) who desperately want & need to be liked (because they are psychologically damaged).
15/ Like Donald Trump, Rupert Murdoch, and too many other wealthy & powerful men, Elon Musk is a toxic mix of narcissism, insecurity, sexism, and a particularly cruel form of unkindness that seems especially gleeful about punching down on those with less power.
16/ It would be bad enough if Musk’s immaturity and lack of self-control simply made him an insufferable asshole.
But Musk is an insufferable asshole with a global media platform that he has re-made in furtherance of pernicious values.
That’s why I cannot be here any longer.
17/ This isn’t a story about “free speech” v. “censorship.”
It’s a story about who gets to wield the power of speech — & a cautionary tale of how massive private wealth enables an immature man[child] to selectively elevate those who reject democracy’s bedrock value:
Equality.
18/ Musk has clearly signaled whose messages he believes deserve his personal support and amplification:
-Right-wing stooges for Putin;
-Antisemites spouting “replacement theory;”
-Racists who question Black professional skills;
-Anti-LGBTQ trolls
The list goes on.
19/ If Musk were to edit George Orwell’s “Animal Farm,” he might say:
“All voices are equal, but some voices are more equal than others.”
20/ I cannot sign off without also feeling sadness for the company that Twitter used to be, and which Musk destroyed.
The bird was not “freed” — Musk killed it.
History will show this to be true.
I see no way this empty husk of a once-great platform for news will survive.
21/ I can also say w/ confidence that my fellow Tweeps were some of the smartest, most thoughtful, earnest, and humane professional colleagues that I’ve ever had the pleasure of working with. 🫡
And there is a silver lining:
Many have carried those qualities to new employers.
22/ I continue to participate in the ongoing public dialogue about democracy, elections, voting, tech, security and information integrity.
23/ Finally, if you want to support democracy and public confidence in elections, please consider making a donation to the nonpartisan nonprofit 501(c)(3) @OSET Institute, where I serve on the Board of Directors.
P.S. The single best, most perceptive commentary I’ve ever read that perfectly *nails* all of the psychological angst and resentment at the heart of Musk’s purchase — and in the hearts of his fanboys — is below.
“…the entirety of the Information Age is predicated on information’s narrowest technical definition, yet grappling with information’s foundational utility—communication—requires forays into numerous less calculable disciplines.”
“…people simplify complex systems into easily digestible parts. This distillation can offer benefits, such as quicker decisionmaking, but is often inaccurate and overlooks the complexities of the problem.”
And more:
“By extension, it is worth questioning whether the platform back-ends, machine-learning algorithms, social listening tools, and media literacy campaigns we have built have perhaps lent a skewed or insufficient paradigm.”
1/ For media & voters: During the post-election counting cycle, there's mis/disinformation swirling about on so-called "spikes" in vote counts, which some think is a reflection of "dumping" fake ballots.
This is wrong. It's an artifact of voting tech.
A 🧵to explain. Plz RT.👇
2/ Modern voting tech can contribute to the appearance of sudden “spikes” in ballot counts.
Ballot scanning systems typically allow election officials to scan and store cast vote record data for thousands of mail ballots before actually tabulating the results on Election Night.
3/ For example, states may spend *weeks* pre-processing and scanning thousands of ballots, day after day, and the cast vote record data is “held” or stored on a memory card until Election Night.
So many changes in the Twitter app, I can't keep up with updates.
p.s. Hey Elon, this image is a joke. It's supposed to be funny, ok? You said comedy is allowed, and comedy is even better with disclaimers, cuz lawyers and free speech and all.
Not real. I'm glad you love jokes!
On a serious note, yes, this is my way of poking fun at the sloppy and unprofessional way that the impt issue of verification has (not) been managed.
Speaking as an elections expert and a product manager, this is no way to launch a product that is *essential* to trust & safety.
As we get into the post-election ballot counting period, @OSET is focusing on two topics that have garnered a disproportionate share of wild accusations and disinformation: 1) by-mail ballot security; 2) the time required to count and report.
“Explainers” for each are below. 🧵
Here’s the first Explainer, which provides details about all of the security protocols around by-mail voting.
The process is rigorous, and well-understood, and no, there are no “ballot dumps“ in the middle of the night. 👇 bit.ly/OSET_ByMailBal…
Here’s the second Explainer, which provides all of the sober facts about why it takes time to count by mail ballots. There are no “shenanigans.“It’s called “election administration.“👇 bit.ly/OSET_Reporting…
1/ Election officials and their staff can and do make mistakes. They are human beings. Even spaceflight in the U.S. has suffered due to human error and unanticipated challenges. Elections are no different.
A short 🧵
2/ Especially given how election administrators and poll workers are reeling due to process changes since 2020 — including security changes in the face of intimidation and threats — it’s important to assess the difference between honest mistakes and malfeasance.
3/ Recognize that when mistakes occur, and when shortcomings in election administration become apparent, bad actors will try to add fuel to the fire by distorting the facts.
Don’t let them.
Slow down and seek context before drawing conclusions or retweeting. #TrustedInfo2022