claire vo 🖤 Profile picture
Oct 9 1 tweets 2 min read Read on X
I think the reason that founder mode appeals (and works) is that singular vision and execution generates opinionated and effective outcomes.

Unfortunately, even brilliant individuals have rate limits
- productive time
- cognitive load
- specialist skills & experience

So we hire to unlock more opportunity, with a hope that that tether to an opinionated individual (or a culture that hive-minds to a shared point of view & ambition) will avoid the inevitable decay of design-by-committee.

But the reality is like all human systems, the quality of this operating model tracks to the behavior of its agents. That brilliant specialist expert becomes a diluting force in a sea of a diluting forces. Because of time, cognitive load, and pro-social collaboration cultures, opinions become weakly held, that shared POV gets lossy, and execution (speed and quality) suffer.

Everyone owns a lil slice and the whole suffers.

What makes me so unbelievably excited about AI is it breaks down many of the barriers for maximizing the impact of a single, smart, ambitious individual. With the tools we have today you can
- offload administrative thought and maximize using your human brain for creativity
- access and even implement specialized skills & initiatives, without necessarily having to compromise on vision
- create more effective time by allowing automations to work while you don’t

THIS is why I’m so bullish on this being the era of the IC. I’d bet on the visionary, AI powered, beast-mode individual over the mythical “empowered product team” in most situations.

If startups beat big companies, then individuals might also beat teams.

Does this mean I’m anti-collaboration and anti-team? NO. I think brilliant teams working in the same direction can make A LOT happen. I’ve been and am part of some pretty great teams.

But I do suspect there is something we need to start planning for, designing for, and optimizing for when we build organizations to win. And that means deciding where the individual rules the roost.

I don’t find this dystopian at all; in fact, I think if we can maximize what one person can do, we’ll open up a whole exciting world of creative ideas, new technologies, and things to build.

More people can have MORE impact, and that to me is a win.

So learn what you need to learn.
Remove your rate limits.

And apply teams with caution ⚠️

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More from @clairevo

Nov 9, 2023
Ok I’m gonna say something y’all don’t like.

Your postmortems need to get a little more blameful.

*ducks*

What do I mean? 🧵
The blameless post mortem (which we embrace, fwiw!) has real drawbacks—the most significant of which is the tendency towards abstract, passive language (“code was insufficiently reviewed”, “production was deleted”) which obscures a bunch of the who/what necessary to root cause.
I’m not saying this sort of abstracted documentation and root causing of issues is a necessary method of blameless post mortems, I have just seen humans who constantly hear “keep it blameless!!!!” shy away from crisp language and pointed discussion.
Read 14 tweets
Aug 3, 2023
OK as someone who has (I think successfully) played the CPO role under product oriented founders/CEOs, I have some advice here.

And the first, most important bit of advice is this:

CPOs, get over yourself.

And then do what needs to be done to build a great product & a great… https://t.co/mfEoAzPZgqtwitter.com/i/web/status/1…
As a ex-founder I hate (hate!!!) the narrative of CPO vs CEO. Especially the “you bring in a head of product to ‘professionalize’ thr product org” and somehow a micromanagey founder gets in the way.

No.

You bring in a head of product because the product is important, and a… twitter.com/i/web/status/1…
Sometimes LITERALLY THE MOST IMPORTANT PROBLEM TO BE SOLVED is delivery. Yes, being a roadmap driver. Setting pace. Getting the right org in place. Winning over internal partners.

This work should not be “below” the office of the CPO and is not at odds at being a strategic… twitter.com/i/web/status/1…
Read 9 tweets
Jul 27, 2023
One of the only ways for me to stay on top of what really matters is to be high throughput when it comes to the wave of questions/asks/decisions that come across my proverbial desk.

There is basically only 3 kinds of work for me:
1. Existential - will make or break a meaningful part of the business. Requires high quality decisions. Consumes most of my time/thought.

I can only manage a few of these.
2. Passthroughs - Someone else should own it. My goal is to identify an owner, make it clear their goal, and set them up for success as quickly as possible.

I have to pass thru tasks as soon as I identify them. “Find someone” can’t be a todo, just has to be done.
Read 7 tweets
May 30, 2023
I cancelled 80% of my reoccurring 1:1s and I don’t think I’m ever going back.

I’ve replaced them with these 5 things that are 10x more effective.
First - why did I cancel them?

Aren’t 1:1s the lifeblood of management?

Between my directs and my skips and my peers I have ~20 people that I had standing mtgs with on a frequency from wkly-monthly.

I was booked 7-9 hours a day. It was completely untenable.
What sucked:
- sitting all day
- no deep work time
- no time to prepare for 1:1s
- short meetings with 30% of time spent on “busy week, huh?”
- only saw my circle of directs/peers/skips
- being pinged on slack constantly during meetings
Read 13 tweets
Jan 21, 2023
I’ve been a CPO under both models, currently running all of product, eng, design, data and (while I’m at it!) technical services & support. Either model can work, but there are a few reasons why the PED (prod/eng/design) leadership consolidation happens:
The most basic reason is that these teams need to work in tight alignment to deliver, and the CEO wants a single trusted partner to manage the technical, strategic, organization, and leadership needs to ensure it happens well. A good PED exec gives a CEO leverage.
Running a scaled engineering team is a big job. Running a big product portfolio is a big job. Ensuring great user centric design & experience across those is a big job. Making sure those big jobs all happen in sync where 1+1+1=10 is a big job. And being CEO is a big job.
Read 11 tweets
Dec 19, 2022
Hard disagree, from a CPO that product-founder/CEOs love in the growth->late stages (me!)

Why?

1. I think CPOs should have founder mindsets and get their hands dirty
2. PMF seeking is never done
1. There is this huge misconception about what is/is not “the CPO’s job” esp at these growth stages. CPOs don’t seek PMF, CPOs don’t muddle in the details, CPOs should hire great and then get out of the way. “CPOs scale PMF.”

And I say “no no no.”
The job as the CPO is to build a great product that delivers value for customers that turns into enterprise value. And if you’re still a startup (and I’d call series B/C a startup) that means getting in deep with discovering the match between a huge market & a product portfolio.
Read 10 tweets

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