Ian Crosby Profile picture
Dec 27, 2024 9 tweets 2 min read Read on X
1/8 I’m very sad today to see that @Bench has shut down.

I’ve avoided speaking publicly about Bench since just over 3 years ago when I was fired from the company I co-founded. I still don’t have a lot of appetite to talk about it tbh, but think at least a short statement is appropriate.
2/8 In November 2021 I went out for what I thought would be a regular lunch with one of my board members. We had just raised a Series C and turned down a highly lucrative acquisition offer. We had budding partnerships with companies like Shopify that were interested in the technology we were developing. We were winning.
@Bench 3/8 The board member thanked me for bringing the company to this point, but that they would be hiring a new professional CEO to “take the company to the next level.”
@Bench 4/8 I had been battling with some of the board members over strategy. They wanted me to take the company in a new direction that I thought was a very bad idea. I wanted to continue with what was working and with what our partners had signed on to distribute. I was intransigent.
5/8 Rather than continuing to fight with me, they opted just to just replace me, thinking that they could run the company better themselves. I was totally convinced that their approach would destroy the company. I opted to resign rather than fight. Because on the off-chance that I was wrong, I wanted to give them the best chances of succeeding.
6/8 I reasoned that if they were right and I’m just a wrong-headed founder who won’t listen, then I should just fully get out of the way so they can see their vision through. And on a personal level, I just didn’t think I could stand to watch them dismantle the company I had spent a decade building.
@Bench 7/8 So I moved on. I started off fresh and built a new company (Teal). Earlier this year we successfully exited to Mercury. Things are going well and I’m excited for what we’re up to.
@Bench 8/8 I hope the story of Bench goes on to become a warning for VCs that think they can “upgrade” a company by replacing the founder. It never works.
@Bench *opted to resign from the board rather than fight

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