Thread by @jackinECOM

I probably shouldn’t give this one away, but fuck it

Here’s how you can easily boost your Trustpilot rating with one simple email

Whether you run an ecom brand or a dropshipping store, your Trustpilot rating matters a lot as you scale

Last month, we had 4000 searches on Google for our Trustpilot reviews

If it was rated 1 star, we could’ve lost 4,000 potential customers.

You’ve probably seen other brands with insane reviews and wondered “How is there barely any bad reviews?”

Here’s how:

Set up an email flow in Klaviyo to send 1-2 weeks after purchase (depends on your average shipping time)

Keep the email short and ask the customer about their experience

Add an image with 4 smiley faces:

• Very unhappy 😡
• Unhappy 😕
• Happy 🙂
• Very happy 😁

Link each face:

- Unhappy faces → Your website review page (manual publish)

- Happy faces → Your Trustpilot page

This way:

You can deal with negative feedback privately and positive reviews go straight to Trustpilot, boosting your rating

Want the video full video breakdown + image design?

Comment "TRUST" and i will send it over

hope this helps