As MD and CEO of InfoEdge, I’m often asked how AI will impact both, the Indian job market and our business. I’d like to share a balanced perspective on what we’re seeing and expecting. 🧵 #AI #FutureOfWork
The impact of AI on jobs isn’t uni dimensional. While some roles will be automated, we’re seeing new positions emerge. The net effect is changing skill requirements, not necessarily fewer jobs.
Yes, AI could moderate hiring growth in traditional IT services companies. Companies that primarily offer basic application development and testing may hire fewer entry level programmers. But the same companies or newer ones will also aggressively recruit for AI implementation, prompt engineering, and domain specialists.
Meanwhile, Global Capability Centers are expanding rapidly in India. These aren’t just cost arbitrage centers anymore—they are moving up the value chain and could become innovation hubs with AI at their core. GCCs may grow faster going forward creating significant new job opportunities.
The compensation landscape is likely to transform dramatically as well. AI capable professionals may see 40-70% salary jumps when changing jobs, while traditional roles face wage stagnation. This growing disparity could create a bifurcated job market like we’ve never seen before.
India has a unique opportunity in the global AI landscape. With the world facing a shortage of AI specialists and India’s technical education foundation, we can position ourselves to become a global AI talent hub—if we can rapidly evolve our skill development ecosystem.
AI is a horizontal technology. Different sectors will experience AI impact at varying speeds. AI can help create massive opportunities in Healthcare, Education and Financial services especially in under served geographies and segments. Customer service, operations and administrative roles face higher automation risk. This sectoral divergence requires nuanced navigation.
A fascinating possibility - India could achieve 6-7% GDP growth with fewer net new jobs due to AI-driven productivity gains. On the other hand, AI could also help us grow faster as an economy and help create more jobs overall. The jobs created may offer higher wages and better working conditions than many of those automated.
Demand for AI skills could also lead to higher attrition and workforce mobility. This increased churn is likely to drive more activity on our platforms even if net new job creation moderates.
For job seekers, the message is clear: Develop skills that complement AI rather than compete with it. Problem solving, creativity, domain expertise, and AI literacy will be far more valuable than routine skills that can be automated. Continuous learning is no longer optional.
Companies won’t just hire differently—they will structure and organise differently. We will see flatter hierarchies, more project-based work, and hybrid teams of humans and AI. Organisations that adapt their entire operating model will outperform those just implementing AI tools.
At naukri, we have recently launched new AI powered data products that help CHROs and talent leaders navigate this shifting landscape. By leveraging our vast data assets, these tools provide unprecedented insights into talent availability, skill trends, and compensation benchmarks in near real time.
At InfoEdge we’re actively preparing for this transformation. We’re deploying AI to enhance search and matching algorithms across all our platforms, significantly improving and personalising user and customer experience.
We’re also using AI to develop entirely new product features and intelligent agents. The AiRex agent helps recruiters match, shortlist, call, and assess applicants. This expands our total addressable market to activities that previously couldn’t be done effectively on our platform and will make our customers more productive and help them recruit faster.
Internally, we’re implementing AI for automation and productivity improvements across our teams. This allows us to take new features and functionalities to market faster and help scale our support on all our platforms - Naukri, 99acres, Jeevansathi and Shiksha
The future isn’t simply about more or fewer jobs—it’s about different jobs. InfoEdge is uniquely positioned to facilitate this transition, connecting talent with new emerging opportunities and also helping them navigate the changing job scene. The value of effective matching only increases in times of transformation. #AI #Futureofwork
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