Thread by @perfectrose2011

@mikejwhelan Insurance companies have a template of making money any way possible and that includes either refusing claims or adding many layers of having a simple claim accepted hoping the person will give up. Example: I've had my vehicle damaged. We have a provincial govt. based vehicle 1/2

@mikejwhelan insurance for which I pay nearly $1,000 annually. I never have claims but did notice damage to my vehicle - a scratch, not my fault; so filed a claim. Now instead of their having agents assess damage, it's the body shop. No need to wonder if they don't assess to make as much 2/3

@mikejwhelan money as possible. My claim is about a long white thin scratch along most of the passenger side of my Rav. I placed the claim and went to the body shop about 4 weeks ago, who sends their report to the insurance company and with one claim I have a $300 deductible. The agent 3/4

@mikejwhelan (male) who calls me yesterday, tells me there need to be 3 claims for dents and other 'work' needed on that side of my vehicle. So quotes me $900. Over 40 minutes of conversation where I have to tell him 4 times where the scratch is (was he not listening the first time?) plus 4/5

@mikejwhelan he has the photographs so why is he asking me? Also over the 40 minutes, he changes the word, 'dents,' to 'dings,' and then to 'marks.' I then inform him how those words are not synonyms. (wondering if he knows the meaning of that word) I also ask him why the assessors were 5/6

@mikejwhelan removed from the non-biased claim reports and he answers my 'why' question with, "it was management." I counter that with, "I asked you why, not who was responsible." Then I hear, "It speeds up the process." As I'd had a few claims in the past with their assessors, there were 6/7

@mikejwhelan no delays (my vehicle had been rear-ended when I was totally stopped; so 100% not my fault) and my vehicle was repaired within 3 weeks. So, told him how now I'd been waiting about 6 weeks for any resolution. Finally he says. I'll have to send this up to my Manager as I insist 7/8

@mikejwhelan I only want the scratch fixed which is about 4 ft in length. Guess it will be another few weeks before I hear back. What I am going to do it go to another body shop and ask what they would charge to fix the scratch and see what they say. So much for insurance, is right, Micheal.

@mikejwhelan @threadreaderapp Requesting an unroll and thank you.