Let me tell you a dirty secret about a lot of execs:
They're extremely smart.
And they haven't had to do their own work for years.
Look inside any mid->large size company and you'll find VP+ executives that were promoted fast and furious in their early career because they're smart, hard working, make good decisions, have good taste, and can manage up down and sideways well.
And as they become more senior, they start to earn the "you're too important to [X]" executive scaffold:
- EAs for admin/scheduling/todos
- Chief of Staff to keep their directs on track
- Sr. leaders working under them eager for opportunity, so take on projects, presentations, meetings, etc.
They're still smart, and they're still hard working, and they still make good decisions, so they tend to orchestrate and use these tools at their disposal quite well, choosing what gets done by whom.
But
- they show up to board meetings with decks made by their team
- they show up to sales meetings with prep docs done by the sales person
- they share insights generated by some data team
- they +@[ea] to schedule every meeting
- someone reads & responds to their emails
And their job becomes
- charm customers
- charm candidates
- charm the team
- charm the board
- charm the market
- have good ideas (for someone else to do)
And before someone shouts "this just optimizes for people who are highly political!" I must emphasize: these people are still usually wicked smart, they're usually extremely charming, and they work really hard (earliest on, latest off.) They hang in the forest, not a tree. Their experience saves your butt once or twice.
They just don't have to put their hands on a keyboard and do the things. Sometimes they *can't* put their hands on a keyboard and do the things, because they're in endless meetings and on endless trips to do the charming/idea things.
But after awhile of this, their "doing the things" muscle atrophies. Your CMO can't write compelling copy. Your CPO doesn't look at designs anymore. Your CRO can't login to demo. Your VPE doesn't have the latest local env setup.
And over time, as an exec, your ability to be wicked smart degrades with your distance from the work, especially when things like AI come and smack your team in the face.
This is all to say, I have two warnings for you if you've made it this far:
EXECS: Do not stop doing the things. Take on projects, write your docs, do your own damn analysis, and don't stop touching the work. Fix your calendar so you're not just bopping meeting to meeting, and use that big brain of yours do actually build something.
TEAMS: Consider yourself lucky if you have a leadership team that can still/wants to do the things. Trust: you'd rather have a micromanagey CEO who drops suggested edits in your doc than a manager-class exec team that doesn't even know your doc exists. Your company will be better for the work, the specificity, the care that comes with a doing-the-things leadership team, than a organizes-the-work leadership team.
And for all of you: AI will generate a little microcosm of the dynamic above, but for IC work. I love AI, but still think it's important to exercise the muscle daily of writing, coding, reading, speaking, thinking. All unused skills will atrophy. Make sure you get stronger, not weaker, with these new tools.
Ok back to doing things 😎
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Standing 1:1s are still not the best tool for most jobs
Context sharing, coaching, progress updates, brainstorming, and creating personal connection (professionally) are almost always better served by either small group meetings or writing.
But as someone who started a new role recently and hired a bunch of new folks, I will admit 1:1s are helpful for two specific things:
1. First 90 day onboarding 2. Career conversations
The blameless post mortem (which we embrace, fwiw!) has real drawbacks—the most significant of which is the tendency towards abstract, passive language (“code was insufficiently reviewed”, “production was deleted”) which obscures a bunch of the who/what necessary to root cause.
I’m not saying this sort of abstracted documentation and root causing of issues is a necessary method of blameless post mortems, I have just seen humans who constantly hear “keep it blameless!!!!” shy away from crisp language and pointed discussion.
As a ex-founder I hate (hate!!!) the narrative of CPO vs CEO. Especially the “you bring in a head of product to ‘professionalize’ thr product org” and somehow a micromanagey founder gets in the way.
Sometimes LITERALLY THE MOST IMPORTANT PROBLEM TO BE SOLVED is delivery. Yes, being a roadmap driver. Setting pace. Getting the right org in place. Winning over internal partners.
This work should not be “below” the office of the CPO and is not at odds at being a strategic… twitter.com/i/web/status/1…
One of the only ways for me to stay on top of what really matters is to be high throughput when it comes to the wave of questions/asks/decisions that come across my proverbial desk.
There is basically only 3 kinds of work for me:
1. Existential - will make or break a meaningful part of the business. Requires high quality decisions. Consumes most of my time/thought.
I can only manage a few of these.
2. Passthroughs - Someone else should own it. My goal is to identify an owner, make it clear their goal, and set them up for success as quickly as possible.
I have to pass thru tasks as soon as I identify them. “Find someone” can’t be a todo, just has to be done.
I cancelled 80% of my reoccurring 1:1s and I don’t think I’m ever going back.
I’ve replaced them with these 5 things that are 10x more effective.
First - why did I cancel them?
Aren’t 1:1s the lifeblood of management?
Between my directs and my skips and my peers I have ~20 people that I had standing mtgs with on a frequency from wkly-monthly.
I was booked 7-9 hours a day. It was completely untenable.
What sucked:
- sitting all day
- no deep work time
- no time to prepare for 1:1s
- short meetings with 30% of time spent on “busy week, huh?”
- only saw my circle of directs/peers/skips
- being pinged on slack constantly during meetings