1. It centres real people, not just medical facts.
The chapter refuses to treat Long COVID as a narrow clinical issue. It shows how the illness reshapes someone’s whole life: their identity, work, relationships, and sense of self. That human focus makes the problem visible in a way statistics never can.
2. It exposes the power structures that make Long COVID worse.
The author calls out the politics behind the “live with COVID” messaging, the minimisation of risk, and the way health systems routinely dismiss or ignore chronic illness. She ties it to poverty, racism, disability, and neoliberal ideas about “personal responsibility.” This is honest, uncomfortable, and necessary.
3. It honours patient expertise and shows how Long COVID communities built the knowledge base.
It explains that patients coined the term, organised support, tracked their symptoms, and created the first understanding of Long COVID long before institutions took it seriously. That recognition is rare, and it restores dignity to people who have been ignored and gaslit.