Discover and read the best of Twitter Threads about #CCaaS

Most recents (5)

๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—ง๐—ต๐—ฟ๐—ถ๐˜ƒ๐—ฒ ๐—•๐—ฒ๐˜†๐—ผ๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฆ๐˜๐—ฎ๐—ฟ๐˜๐˜‚๐—ฝ ๐—ฆ๐˜๐—ฎ๐—ด๐—ฒ

๐—ง๐—ต๐—ถ๐˜€ ๐—ถ๐—ป๐˜ƒ๐—ผ๐—น๐˜ƒ๐—ฒ๐˜€ ๐—ฐ๐—น๐—ฒ๐—ฎ๐—ฟ๐—น๐˜† ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜ƒ๐—ฎ๐—น๐˜‚๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ด๐—ผ๐—ฎ๐—น๐˜€ ๐˜๐—ผ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜๐—ฒ๐—ฎ๐—บ. โคต๏ธ
Moving past the startup phase is a significant milestone and something to be celebrated. As your business grows and evolves, it's important to continue adapting and refining your strategies. A key area to focus on is building a strong and sustainable corporate culture.
๐—ง๐—ต๐—ถ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ต๐—ฒ๐—น๐—ฝ ๐˜๐—ผ ๐—บ๐—ถ๐˜๐—ถ๐—ด๐—ฎ๐˜๐—ฒ ๐—ฟ๐—ถ๐˜€๐—ธ ๐—ฎ๐—ป๐—ฑ ๐—ฒ๐—ป๐˜€๐˜‚๐—ฟ๐—ฒ ๐—น๐—ผ๐—ป๐—ด-๐˜๐—ฒ๐—ฟ๐—บ ๐˜€๐˜๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†. โคต๏ธ
As your business moves past the startup phase, it's important to consider expanding your product or service offerings, as well as exploring new markets.

๐Ÿ—ฃ๏ธ
Read 7 tweets
.@Genesys and @Qualtrics team up for a better experience. More accurately they are pairing Gโ€™s #CCaaS engagement data with Qโ€™s experience data. Combines actual interaction info with voice of the customer and satisfaction scores. prnewswire.com/news-releases/โ€ฆ #TalkingPointzThread
The two companies have a similar vision, both have a complementary focus on customer service and experience. Genesys calls it Experience as a Service. Qualtrics calls it Experience Management. 2/9
The idea is to better understand (or map) all of the signals and data from interactions. Elements of #CCaaS #VOC and #CRM 3/9
Read 9 tweets
Watched the @Talkdesk #Opentalkmoments videos. Nice event. #CCaaS 1/5
The Financial and Healthcare Experiences Clouds seem mostly marketing to me, but hard to tell. They did say the bots are trained with industry specific terms and have sector specific integrations. But are those terms and integrations unavailable otherwise? #Opentalkmoments 2/5
I do like Td Workspace. Equips every role with the right UI for the job. #personalized #Opentalkmoments 3/5
Read 5 tweets
1. Como Especialista en Salud Pรบblica y Epidemiรณlogo tengo que hacer este hilo sobre el #coronavirus #COVID2019 y la situaciรณn en #Espaรฑa. Como siempre se ha ideologizado un tema que deberรญa ser profesional. Pero en Espaรฑa es normal. La situaciรณn a 9 de marzo es la siguiente:
2. La trasmisiรณn ya es comunitaria, es decir sin control y entre personas en Madrid y otros focos. Preocupa especialmente Madrid. Eso ya se sabรญa hece dรญas y aรบn asรญ se permitieron manifestaciones multitudinarias en Madrid. Cuando se sabe que uno de los focos fue #ARCO
3. Es decir en Madrid se deberรญa haber evitado concentraciones de mucha gente. Ya se sabรญa que pueden diseminar la infecciรณn y el virus. No se uso la mรกs mรญnima prudencia. Ahora la situaciรณn en Madrid es mala pero empeorarรก mucho en los prรณximos dรญas para el sistema mad. de salud
Read 27 tweets

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