Discover and read the best of Twitter Threads about #CSWeek2019

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Customer service.

It is the provision of service to customers before, during and after a purchase.The level of customer satisfaction is the feeling that an electronic product or service has met the customer expectation.
#CustomerServiceWeek #CSWeek2019
Customer service plays an important role in an organization's ability to generate income and revenue. It is the overall activity of identifying and satisfying customer needs.
#CustomerServiceWeek #CSWeek2019
Basic elements for good customer service.

Identify personal and professional qualities and attributes which enhance the effectiveness of customer contact and service.
#CustomerServiceWeek #CSWeek2019
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