Discover and read the best of Twitter Threads about #ConsumerRights

Most recents (2)

@comcast @Xfinity @comcastcares
Dear #comCRAP, thx 4 ur #dickhead supv "mon" employee #osr4t at 515am 2day. He was the epitome of tits onna bull #useless. Im wifi down 4days w/screenshots n timestamps he wouldnt expedite a tech nor "escalate" my outage. Cont'd below
#Bitchcallls started 4am sat 5-4-19 Wifi 5 n 2.5 been run'n 6mps n 13mps. 4d no wifi. 4d no amazon prime/netflix they run on #internet. Hardwire net slow. Cant use cell wifi. #Comcrap fone out. Their vans come down my rd 3-4xs a day. They cant squeeze me in as prof courtesty?😡🖕
To add insult to injury he was cocky. Made it clear id be out 7 days. Take it or leave it. "Mon" the "con" made no effort to escalate matter with dispatch. Refused me to speak to HIS supervisor. **way to go #Comcrap ur supv is as pathetic as a dry #handjob.
Read 17 tweets
I have a lot to say about this recent story by @cbcErica @cbcgopublic on #Telecom @contracts & #SalesPractices, as a #lawprof working in #ConsumerRights & #DisputeResolution & not as a director of CCTS (disclaimer: views my own, based on my research & publicly available info) 1/8
My work (with funding from Forum of Canadian Ombudsman) on industry ombuds in 🇨🇦🇦🇺🇬🇧, commonlaw.uottawa.ca/en/news/prof-p…, found that these schemes do provide access to justice by providing quick dispute resolution for consumers. But...they do have two major drawbacks 2/8
Industry ombuds schemes, like @CCTS_CPRST, resolve individual disputes but can't do independent investigations and also don't have powers to change industry practices. While resolution may be good for individual consumers, it compartmentalizes systemic issues. 3/8
Read 8 tweets

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