Discover and read the best of Twitter Threads about #ConvComm
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1/ Remember that term “Conversational Commerce” coined by @ChrisMessina in 2015 to describe the intersection between messaging apps and commerce? It’s a re-emerging trend.
Here's a thread of examples👇🏾👇🏾#convcomm
medium.com/chris-messina/…
Here's a thread of examples👇🏾👇🏾#convcomm
medium.com/chris-messina/…
2/ I’m sure there were some winners from peak chatbot era a few years ago, but it seemed like an overhyped tech trend where the builders focused on scale & VC dollars too quickly. Anyone else miss @Operator?
medium.com/@Operator/grow…
medium.com/@Operator/grow…
3/ Another company from this era is @DoNotPayLaw . It’s exciting to see them use the chat model as a customer discovery tool for new products
