Discover and read the best of Twitter Threads about #CustomerServiceWeek

Most recents (3)

@DVSAgovuk @DVLAgovuk Thank you @DVSAgovuk for getting in contact with a refund of my fee.
@DVLAgovuk when are you even going to acknowledge my original complaint 05028049, or apologise for the amount of stress you've caused me.
@DVLAgovuk So @DVLAgovuk I've spent an hour on the phone tonight going round in circles only to be told my complaint is being dealt with?! By who and when? I was asked if i can I ring back tomorrow.🤣.. Why am I doing the chasing round? You ring me with a solution tomorrow 5/10/21
@DVLAgovuk So I took the plunge and called back @DVLAgovuk to no avail. No-one seems to have access to help me or deal with the complaint. So what am I to do? You haven't contacted me at all since 8th Sept.ive contacted you but you're customer service cant help. Call me #CustomerServiceWeek
Read 10 tweets
Eko Disco to reward customers for paying electricity bills
Eko Electricity Distribution Company (EKEDC) on Friday announced plans to reward customers who pay above 50% of their outstanding bills with free energy credit vouchers. Image
Engr. Adeoye Fadeyibi, the Chief Executive Officer of Ekedc, disclosed the company's strategy at a news conference to highlight the DisCo's activities ahead of its 2019 Customer Service Week in Lagos.
According to him, this is an opportunity to celebrate and appreciate its customers who are the firm's most important stakeholders; without them, we won't be in business.
Read 4 tweets
Customer service.

It is the provision of service to customers before, during and after a purchase.The level of customer satisfaction is the feeling that an electronic product or service has met the customer expectation.
#CustomerServiceWeek #CSWeek2019
Customer service plays an important role in an organization's ability to generate income and revenue. It is the overall activity of identifying and satisfying customer needs.
#CustomerServiceWeek #CSWeek2019
Basic elements for good customer service.

Identify personal and professional qualities and attributes which enhance the effectiveness of customer contact and service.
#CustomerServiceWeek #CSWeek2019
Read 25 tweets

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