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I just want to clear up my position on @CanalRiverTrust.
I am very grateful for my time with the Trust as a volunteer, helping to make the waterways a better place to be.
But as I spent time in the Trust I learned about some of its institutional problems.
I am very grateful for my time with the Trust as a volunteer, helping to make the waterways a better place to be.
But as I spent time in the Trust I learned about some of its institutional problems.
Its communication issues were my first discovery. Departments didn't communicate well with each other, let alone with the public, and staff seemed to lack even general knowledge of the system they were caring for.
Staff were often as in the dark as the public.
Staff were often as in the dark as the public.
Then I learned about the #GeneralCanalByelaws.
These were due to be updated by BW before CRT was created. After CRT was created they were ignored, no longer updated, no longer enforced.
Enforcement became Customer Licensing Support.
These were due to be updated by BW before CRT was created. After CRT was created they were ignored, no longer updated, no longer enforced.
Enforcement became Customer Licensing Support.
