Discover and read the best of Twitter Threads about #GoogleDuplex

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How to connect Voice based HelpDesk Softwares with UX Feedback Management?
This is where revolutionary @GoogleDuplex engine could be used. It understands the speech & context well enough to give a suitable reply. If it understands
Read 3 tweets
Developing #AI capabilities for Comparing Attributes will be the next big #IT boon. #Comparing two non sorted attribute list of two products in #amazon, text list with clicked images (by optical character #recognition), arithmetic comparison between
itineraries and distribute cost evenly. And then somewhere down the lane audio based #ConversationalCommerce will bloom. So much of work to do with AI Comparing products, quotes and services that it could be a mammoth Business Unit in a Company.
Mushrooms of companies and specialized api in comparing various aspects. Collaborating over middle-ware platforms. Then presenting it to the user in the form of Zero UX.
#JustDial #sales #googleduplex #voice #Telecom #booking #wallmart #marketplace #business #CEO #OCR #CTO #Paytm
Read 3 tweets
So a machine has been given intelligence and assigned a gender identified voice in order to interact with humans at emotio/cognative levels making it indistinguishable from other humans. That's a pretty powerful UI. But it is a facad...
Responding to such thinking it to be human is deeply deceptive in a very ontological sense. It is 'nothing' human. The fact that you've engaged gender politics to argue for a 'UI' is a further confusion in itself.
Most support agencies have a policy to declare, 'This call will be recorded for training purposes...' when you ring. It is a natural courtesy of privacy to offer you the knowledge that you may be recorded. And with that knowledge you can decline to be recorded.
Read 9 tweets
This stuff is really, really basic, but: any interaction with technology or the products of tech companies must be exist within a context of informed consent. Something like #GoogleDuplex fails this test, _by design_. That's an unfixable flaw.
This is good to hear! But Google should have made consent an explicit part of the demo, then.
I think this is supposed to be the part of the announcement that alludes to possible consent? But... this doesn't communicate that, at all. ai.googleblog.com/2018/05/duplex…
Read 4 tweets

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