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We have declared a major incident in response to the volume of 999 calls being taken about #StormEunice related incidents. Firefighters are still meeting the needs of our communities, but declaring a major incident allows us to focus our resources. orlo.uk/OLoBY 
We've introduced batch mobilisation, meaning calls where there is a risk to life are prioritised and crews then attend other calls as non-emergencies when they can. Control took 550 calls between 1030 and 1300 – more than the average number usually taken in a 24-hour period.
Control has taken a number of unhelpful calls, including to a trampoline which was blowing around in a garden. Please listen to our advice and only call 999 if there is an emergency or if there’s an immediate risk to life so crews can respond to people who really need our help
