Discover and read the best of Twitter Threads about #MTA

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Help me out -- I've been on hold 37 mins. so far with @MTA regarding my subway card. They sent a letter, I need to respond. So how long should I keep listening to the recording before I add this experience to my long list of reasons for hating the MTA?
now it's 42 mins., on hold, with the darned @MTA
Don't think anybody ever answers their phones? And it's called "customer service"
@MTA -- I gave up. You shouldn't send out a customer service phone number if you have no intention of answering the phone. On hold nearly 1 hour.
Anybody else think the 1-877-323-7433 #MTA "customer service" is bogus?
Read 3 tweets
Everything in the following tweets actually happened this morning but has been translated into screenplay format for no reason I can point too other than dramatic effect. Enjoy! #MTA #Subway #MondayMorning
A crowded subway car pulls out of the 33rd street station and makes it only halfway before coming to a complete stop. There’s silence for a few moments before any announcements are made. It’s Monday morning and people are tired.
(Over speaker)
Hey partner, there’s a track fire up ahead.

(Over speaker. Indistinguishable garble)

The passengers on board all share a look of disbelief as they realize the conductor’s announcement was not really meant for them.
Read 10 tweets

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