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Ok. Let’s go down this route. I had refrained from it, for professional reasons, but @Morhonnie, in his wisdom, has taken us down this lovely path. Let’s proceed.
I resorted to Twitter because I had had not one but THREE unhelpful interactions with @mtnug customer care agents since yesterday. @UCC_Official #MTNUgandaMweddeko
It is ONLY when I resorted to Twitter that any serious response to from @mtnug was forthcoming. Prior to that, the most that had come through was a message yesterday indicating that a reversal had ‘been initiated’ @UCC_Official @Morhonnie #MTNUgandaMweddeko @MTNza
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