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.@Microsoft bites! It's my only non-Apple product (because I need Word) and now I remember why. Weeks ago, I paid to renew 365 and because, when I tried to open Word, it said I needed to renew it (!), I accidentally paid for it twice. I disputed it with my bank, so
the second charge is on hold, but I just learned my dau needs it too, so now I'm thinking fine, let the 2nd charge go thru and she can have that one. So, I wait 2 hrs on hold to chat with them today and once I finally get to #1, the chat windows keep disappearing.
They'd flash for <1 second and be gone again for ~20 minutes. Couldn't even type in CALL ME w/my phone number. Couldn't even ask John Albert to do something to make the windoze stay. So then I look for a #MicrosoftSupport phone number, but that didn't connect me to a human,
