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As both a health care provider and a lover of words, I have spent a LOT of time over the yrs thinking about talking to patients. Primarily how to shape my words so as to communicate my meaning most effectively.
Please join me in a
#PatientCommunication #TWEETORIAL /1
Please join me in a
#PatientCommunication #TWEETORIAL /1
First, it’s about listening, specifically listening to the words pts use to describe their health/bodies. I consciously take note of the words pts use and reflect those words back, eg: “this sort of condition can cause the feeling you’re having in your waterworks.” /2
I know some HCPs prefer anatomical terms for unambiguity, and my response to that is: use both!
Combining the pts term’s with clinical terms in a fluid way takes some practice, but is well worth it: “a stone in your kidney can make your waterworks feel very irritated.” /3
Combining the pts term’s with clinical terms in a fluid way takes some practice, but is well worth it: “a stone in your kidney can make your waterworks feel very irritated.” /3
