Discover and read the best of Twitter Threads about #PrintingSaga
Most recents (1)
#PrintingSaga Finally, after two days and over 3.5 hours on a WhatsApp chat session with @hpsupport, I have the answer to my printing issues. But no thanks to HP support!! Turns out, for whatever reason, the inkjet printer could only see my mobile phone network/hotspot, NOT...
... our main @virginmedia router, which has always been our wireless network. The very patient & (I thought) helpful support agent in North India took me through so many troubleshooting procedures over the two sessions (had to break off the first b/c of prior engagement after....
... 2 hours plus so they kept it open for 24 hrs) but eventually concluded that it was a hardware issue & i would need to take it to an @HP repair centre. Said I didn't know any so gave my postcode & they gave me a list of places in London, Norwich, Essex.. miles away & not ...
