Discover and read the best of Twitter Threads about #Quality2021

Most recents (17)

In a few minutes I'll be starting my coverage of @VM_institute CEO Gary Kaplan's #Quality2021 talk about a comprehensive management system built on "people principles".

Here's a bit of background:
A bit more about Gary.

He has held the role of CEO, Virginia Mason Franciscan Health and SVP, CommonSpirit Health since 2021 and was CEO and Chairman, Virginia Mason Health System from 2000-2020. He is also a practicing internal medicine physician.

We're hitting the ground running here.

Project-based approaches to safety and quality are rarely sustainable

System science offers huge opportunities for improving health and wellbeing.

Read 20 tweets
Welcome to our next keynote for today “Rebuilding a fearless organization: psychological safety and teaming for safe, high-quality care” with @AmyCEdmondson #Quality2021 – I (@DafniKatsampa) will be live tweeting this fascinated talk. Stay tuned and follow this thread🧵
@AmyCEdmondson has been ranked by the biannual Thinkers50 global list of top management thinkers since 2011 (most recently #3) and selected in 2019 as the #1 most influential thinker in Human Resources by HR Magazine #Quality2021
Google was the first organisation aimed to explain performance differences across teams and what they have found was the concept of psychological safety, says Amy #Quality2021
Read 15 tweets
Hello all and a warm welcome to the next session of #Quality2021 - building a stronger foundation with a new definition of quality. We'll be hearing from Christina Krause and Ben Ridout
Christina asks, 'why define quality?' - more recently, we started to reflect around the history of British Colombia and what the evidence is saying #Quality2021
Christina explains the importance of considering indigenous peoples in British Colombia, and that we have a lot to learn from them about the history of the land. How can the history and teachings be used to inform how we define quality? #Quality2021
Read 15 tweets
Leadership in crisis: reflections from leading Scotland's pandemic response - #Quality2021 with @jasonleitch .

Scotland's National Clinical Director has established a reputation for public health messaging during these worse of times.

Stream here:…
On taking time out of co-ordinating a pandemic response:

"It feels different, but equally important to have this @QualityForum at this time."

"If you're younger than 102, you've never known anything like it"

@jasonleitch #Quality2021
Read 14 tweets
Join me 1000 BST for a #Quality2021 workshop on Reliability and Resilience - moving from Safety I to Safety II. The discussion will be around improvement methodology, with @JBraithwaitee1, Axel Rose and @IanLeistikow.
A little background about our facilitators.

@JBraithwaitee1 is Founding Director of the Australian Institute for Health Improvement.

On his YouTube channel, he has a handy 3-minute video about #Safety-II. #Quality2021
Axel Ros is Chief Medical Officer, Region Jönköping County, Sweden, and a specialist in General Surgery. He sits on the Swedish national patient safety committee. #Quality2021…
Read 22 tweets
Hi folks! I am @DafniKatsampa and I will be live tweeting the next keynote “Intentionally Well: learn, improve – repeat” by @okpedrodelgado. Today is Day 2 of #Quality2021 – stay tuned for fantastic sessions!
Today's talk will focus on workforce wellbeing. @okpedrodelgado starts his talk with a great advice 'Try to give yourself the gift of single-tasking' and a brief breathing exercise #Quality2021
Year 2020 was tied to collective trauma; the death of loved ones ('small t' trauma) and adaptation to new ways of living ('big T' trauma), says @okpedrodelgado
Read 16 tweets
I've been live tweeting all day for #beyondtheroom from #quality2021 (…). In the thread below are links to the threads of my tweets from each of the talks and workshops on quality improvement I attended if you want to read back at your leisure (1/5)
Read 5 tweets
Welcome back to my live tweeting from #quality2021! The final session I'm covering today is "The Role of Leadership in People Wellbeing: Addressing Front Line Burnout Through Culture and a Systems Approach". It runs up to 17.30 (18.30CEST). I'll be tweeting throughout
Our speakers for this session on burnout and how to avoid it are Ingrid Gerbino, Virginia Mason Franciscan Health; USA and Wendy Korthuis-Smith, Virginia Mason Institute; USA #quality2021
And we're off! Gerbino and Korthuis-Smith are explaining the approach that the Virginia Mason Institute method takes to people management and to prevention of burnout. Korthuis-Smith is asking the audience about factors they recognise in burnout #quality2021
Read 33 tweets
Wow, what a fantastic first day at #Quality2021 – we’re about to start our second keynote session now with @KedarMate
You can watch along with this session on @QualityForum livestream here – grab yourself a cuppa and settle in! #Quality2021
On the agenda today with @KedarMate - 2 stories, 5 ideas and 1 opportunity #Quality2021
Read 20 tweets
Welcome to the next session at #quality2021 ( "Optimising the medication pathway: Meeting the WHO 2022 target of 50% fewer medication errors and clearing patient backlogs through automation". It runs through to 14.15GMT. Thanks for joining me
This is the abstract for the session. Basic summary: using automation to reduce medication errors… #quality2021
Kirran Walsh of BMJ is introducing our session. First up: Rachel A. Elliott, Professor of Health Economics at the Manchester Centre for Health Economics; United Kingdom. Elliot is setting the scene in terms of economic impact of medication errors #quality2021
Read 50 tweets
Starting soon at #Quality2021

@QualityForum presents a conversation with @MaryDixonWoods:

How can we improve #improvement in health and health care?

After all, improvement begins at home.… Image
Some significant challenges raised by @MaryDixonWoods

Not least amongst this is the reliance on unvalidated measures.

#Quality2021 Image
This is a substantial task.

Measures need to be co-produced and good enough for evidence-building.

@MaryDixonWoods #Quality2021 Image
Read 12 tweets
Hello! The next session I'm live tweeting for you from #quality2021 ( is "Creativity as core in QI - using the Arts to empower and build co-production". It will run until 13.00GMT. We're hearing from Polly Bowler and Leanne Sedin about work at @NHS_ELFT
Amy Price is introducing the session. Says we'll be hearing about the East London Foundation Trust's #ELFTin1Voice projects. Polly Bowler is Head of Arts Therapies for ELFT’s Bedfordshire & Luton. Says improving lives is the aim of what they do. #quality2021
Bowler is talking about the 1Voice choir project, which is run in partnership with Sing Tower Hamlets community Choir. She stresses that the project is open to all, and helps to bring together people and provides a way to discuss difficult things #quality2021
Read 24 tweets
Right, first session of today at #quality2021: Quality Improvement at National Scale: The theory and results of two national collaboratives using QI to address human rights issues and safety in mental health. Amar Shah is welcoming us to the session.
We're being joined for this session at #quality2021 by Ajibola (Aji) Lewis, Sal Smith and Kate Lorrimer. Shah says patients in hospital for mental health reasons experience same risks as other hospital patients, but with other risks to their safety related to their mental health
Shah says that there is relatively little work that's been done about patient safety in mental health settings. Says there is a tension between autonomy and reducing risk which is often present in mental health situations #quality2021
Read 28 tweets
Next up at #Quality2021

Empathy, automation and #AI in healthcare: making technology person-centered.

Presented by @tlhardie1, @timjhorton, @ktclarke and @BecksFisher

Hot topic, starting in five minutes.
Let's meet the speakers quickly:

Tom Hardie is an Improvement Fellow @HealthFdn

More about his work here:…
Tim Horton is an Associate Director of @HealthFdn, specialising in policy and innovation.…
Read 17 tweets
I'm live tweeting for next three days from #Quality2021, International Forum on Quality and Safety in Healthcare Europe 2021 ofr #beyondtheroom. I start at 11GMT with "Quality Improvement at National Scale: using QI to address human rights issues and safety in mental health"
For wondering what QI is, it's not the smug telly programme about telling people they're wrong about stuff. QI stands for Quality Improvement. Here's a good intro to the whole approach in health… #quality2021
Other sessions I've got for you today are

12.15GMT Creativity as core in QI - using Arts to empower and build co-production

13.15GMT Optimising the medication pathway: Meeting the WHO 2022 target of 50% fewer medication errors and clearing patient backlogs through automation...
Read 4 tweets
Morning all. For the next three days I'm part of the #beyondtheroom effort at #Quality2021.

In 15 minutes it's Leslie Arnott and Mary Waria on a new way forward for partnering with consumers in health care.

Live stream will be here: Image
A bit of background about our speakers. Leslie Arnott is co-founder of The BEAR Program, Lamaze; Australia. Leslie Arnott has over 19 years’ experience as a consumer advisor and advocate in maternity services.

Mary Waria also co-founded The BEAR program. She is a Torres Strait Islander with over 15 years’ experience working in Indigenous Student Engagement roles at various universities for both Indigenous and non-Indigenous students.

Read 18 tweets
We're under way at #Quality2021!

First up, @HelenBevanTweet and @goranhenriks on How to create Simple Rules for your health system.

We’re promised a “highly interactive” session, looking at devolved control of innovation and improvement.

Watch live:
Let's meet our speakers. @HelenBevanTweet has been supporting quality improvement within the health and care system for nearly 30 years. She has led and facilitated many nationwide initiatives to improve care.
Our co-presenter, @goranhenriks has nearly forty years’ experience of management in the Swedish Health Care system. His countyr is amongst the best in Sweden with regards to patient satisfaction, access, clinical performance, safety and costs.
Read 18 tweets

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