Discover and read the best of Twitter Threads about #ReceptionRevolution
Most recents (1)
Despite the #gpcrisis we've gone from: Struggling with unmanageable 'demand', exhaustion & low morale.
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A thriving & hopeful team with excellent patient feedback.
How? Dozens of factors.
This thread describes 1 subtle essential ingredient
#TeamGP
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link.medium.com/JpbZd1BQHnb
⬇️
A thriving & hopeful team with excellent patient feedback.
How? Dozens of factors.
This thread describes 1 subtle essential ingredient
#TeamGP
1
link.medium.com/JpbZd1BQHnb
Primary care is over worked and overwhelmed. The GP crisis is exasperating for staff and patients. GP numbers continue to tumble. Part of the solution is before our very eyes: the receptionist. But perhaps not as we know them.
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How much of a GPs frantic day is spent solving problems that could have been better solved by someone else? Either by a GP who knows them better, another service or an additional PCN role? GPs also waste time untangling messy tasks like old referrals, prescriptions/ sick notes
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