Discover and read the best of Twitter Threads about #SelfPreferencing
Most recents (2)
Here is how #platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. 1/ 
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
pluralistic.net/2023/01/21/pot… 2/
pluralistic.net/2023/01/21/pot… 2/
I call this #enshittification, and it is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a "two sided market." 3/
In Bezos's original plan, the company called "Amazon" was called "Relentless," due to its ambition to be "Earth's most customer-centric company." Today, Amazon is an enshittified endless scroll of paid results, where winning depends on ad budgets, not quality. 1/
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
pluralistic.net/2022/11/28/ens… 2/
pluralistic.net/2022/11/28/ens… 2/
Writing in Jeff Bezos's newspaper the @WashingtonPost, veteran tech reporter @geoffreyfowler reports on the state of his boss's "relentless" commitment to customer service. The state is grim.
washingtonpost.com/technology/int… 3/
washingtonpost.com/technology/int… 3/
