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Less Try to understand what happened in E synidate Bank Surat Incident Step by Step
DAY 1- 20.06.2020
A customer visited to the Branch for Passbook updating in branch, since the printer was not working So customer was given Account statement on the same day;
#StopWorkAbuse
DAY 1- 20.06.2020
A customer visited to the Branch for Passbook updating in branch, since the printer was not working So customer was given Account statement on the same day;
#StopWorkAbuse
Day 3- 22.06.2020
Customer again visited the branch & Requested to update Passbook (No Txn happened btwn 20/06 to 22/06) since Printer was not working & Printed statement already provided, Branch expressed inability to help them any further. Customer called his relative (A Cop)
Customer again visited the branch & Requested to update Passbook (No Txn happened btwn 20/06 to 22/06) since Printer was not working & Printed statement already provided, Branch expressed inability to help them any further. Customer called his relative (A Cop)
There were only 2 Staff working in Branch, since the business hours is over so staff were doing backend work of the Day. The other person forced Security to open gate (4:30PM) & entered branch, he started to Abuse staff of the branch by using very foul language!
#StopWorkAbuse
#StopWorkAbuse
