Discover and read the best of Twitter Threads about #UXdesigner

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I was asked how I prioritise my work as a #UXdesigner on a product team.
There are 2 levels of prioritisation
1. What needs to be delivered to enable the rest of the team: an insight for decision-making, specs for dev?
2. What needs to be done to get to that delivery
[Thread]
*What* needs to be delivered can only come from discussing with the team and sometimes also with stakeholders, never in isolation.

*Knowing the details of the "what" is half of the "how" done*.

This discussion may take a short chat or a week long workshop, depending on clarity.
*How* I will deliver the *what* is where my technical expertise lies. I learned over the years many tools and techniques, and I'm still learning. As a senior, I have a big toolbox, and a network to ask when I'm unsure. I can plan the tasks, list dependencies and give timelines.
Read 6 tweets
We are 10 friends. Each one is having 2 bank account, 2 credit card and 2 e-wallet with some offers and discounts. Everyone want to collect mile points, credit card points and best credit card discount available for transactions. We need to book 10 flight tickets to
destination A, 10 train tickets to destination B, 10 return flight tickets. Apart from that we are booking 5 rooms in destination A for which randomly 5 friends will pay. The other 5 friends will pay for the booking of rooms in Destination B. How could we join our
Trip accounts together to make a group and then pay for the transaction?

linkedin.com/feed/update/ur…

Thought you guys might be interested in this concept to improve your transactions n sales. @Mastercard @Visa @splitwise #creditcard @GooglePay @AmericanExpress #loan #emi #bank
Read 7 tweets
Flight booking transaction is a mess.
1) OTP from the Bank to proceed with the transaction.
2) The Cash Debited Bank confirmation statement received.
3) Successful Transaction from Trip App received.
4) PNR Assigned from Trip App received.
5) Copy of Itinerary from the Airline
received.
6) Tax invoice received.
7) Travel Insurance received.
8) Change in time notification received.
9) Web Checkin received.
10) Additional Baggage confirmation received.

10 f*****g document in your inbox for just 1 flight.
Then you get stuck at the airport door looking for the right mail! @gmail @makemytrip @Google @Outlook @jmspool #flight #airline #CX #UX #search #supersearch #thread (advance AI powered email thread)

God help you if your transaction fail in-between.. many more mails. If you
Read 8 tweets

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