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I got the attached email from #VirginMobile regretting that I'd cancelled my order for an up-grade to a new package plus iPhone, only I didn't cancel it. I just failed to confirm it, which was their fault rather than mine, although I'm now glad that I couldn't & didn't confirm. 
I've been with Virgin Mobile for a long time & have no complaints about their service, which was just £5 a month for a SIM with 1000 minutes of calls & 1 GB of data, which was ample for my needs, until the end of June, when I left home & became dependent on my mobile phone.
I needed to be able to make limitless calls from my mobile & to use it as a hotspot for accessing the Internet, for which I needed more data. Virgin provided what I needed for £16 a month using the SIM & phone I already had. But then I decided I wanted to up-grade to an iPhone.
