Discover and read the best of Twitter Threads about #Vodacom
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So here are my questions:
1. How was an upgrade authorised by #Vodacom without my consent? Bear in mind that I had to verify my identity after merely sending an e-mail to #Vodacom customer care which required my ID number, Bank name and account type and the physical or postal
1. How was an upgrade authorised by #Vodacom without my consent? Bear in mind that I had to verify my identity after merely sending an e-mail to #Vodacom customer care which required my ID number, Bank name and account type and the physical or postal
address that appears on my account.
2. Who was the #Vodacom employee who signed off on the upgrade? Did they receive a commission? In which case, this is a perverse incentive that promotes fraud.
2. Who was the #Vodacom employee who signed off on the upgrade? Did they receive a commission? In which case, this is a perverse incentive that promotes fraud.
3. How was the address changed on my account statement? I received no notification of this change. No due RICA process was followed by #Vodacom.
Day 3 of the #PleaseCallMe case. Nkosana Makate isn’t accepting the formula #Vodacom has used to come to R47m compensation figure for inventing the model. Today Vodacom will continue with its arguments.
#Vodacom says it didn’t have the software at the time to come to the exact profit made by the model. It appears as though calls made within an hour after a #PleaseCallMe was sent has been considered as part of calculating the profits the model brought in for #Vodacom
SC Trengove is now arguing for #Vodacom
He starts off by saying how does one determine a reasonable price for a brilliant idea? It’s like asking what’s the true length of a piece of string, there’s no obvious answer to it, he says. He adds the CEO makes a determination of R47m.
He starts off by saying how does one determine a reasonable price for a brilliant idea? It’s like asking what’s the true length of a piece of string, there’s no obvious answer to it, he says. He adds the CEO makes a determination of R47m.
