Discover and read the best of Twitter Threads about #YouFailedBankers
Most recents (8)
Customer Service is the key to survive for PSBs
The thread is a little long but could be useful in the context of enhancing the customer service standards in branch banking specifically for PSBs..
Out of my 13+ yrs of experience with three different kind of banks..
#SavePSB
The thread is a little long but could be useful in the context of enhancing the customer service standards in branch banking specifically for PSBs..
Out of my 13+ yrs of experience with three different kind of banks..
#SavePSB
I have no shame to accept the fact that PSBs are far below in customer service standards in banking. Data and reports may differ but it's an outcome of my banking experience.
You may get a clue n a way to act on for the survival of PSB status of (y)our bank n #StopPrivatisation
You may get a clue n a way to act on for the survival of PSB status of (y)our bank n #StopPrivatisation
Even though after 1994, entry of big pvt banks in the banking, the PSBs have started to understand the essence of customer service but still there is a long way ahead..
It took time to realise d competition they have from pvt players to retain elite customers..
#SavePSB
It took time to realise d competition they have from pvt players to retain elite customers..
#SavePSB
Customer Service is the key to survive for PSBs
The thread is a little long but could be useful in the context of enhancing the customer service standards in branch banking specifically for PSBs..
Out of my 13+ yrs of experience with three different kind of banks..
#SavePSB
The thread is a little long but could be useful in the context of enhancing the customer service standards in branch banking specifically for PSBs..
Out of my 13+ yrs of experience with three different kind of banks..
#SavePSB
I have no shame to accept the fact that PSBs are far below in customer service standards in banking. Data and reports may differ but it's an outcome of my banking experience.
You may get a clue n a way to act on for the survival of PSB status of (y)our bank n #StopPrivatisation
You may get a clue n a way to act on for the survival of PSB status of (y)our bank n #StopPrivatisation
Even though after 1994, entry of big pvt banks in the banking, the PSBs have started to understand the essence of customer service but still there is a long way ahead..
It took time to realise d competition they have from pvt players to retain elite customers..
#SavePSB
It took time to realise d competition they have from pvt players to retain elite customers..
#SavePSB
Pvt Bank Vs PSB
ये कहानी नहीं, मेरे निजी अनुभव पर आधारित है।
मै उस समय दिल्ली में था और एक निजी संस्थान में कार्यरत था। मुझे किसी कार्य से कुछ लोन कि आवश्यकता थी। मै किसी और काम से कनाट प्लेस गया हुआ था, और वही घूमते हुए अचानक मेरी नजर आईसीआईसीआई बैंक पर परी
#YouFailedBankers
ये कहानी नहीं, मेरे निजी अनुभव पर आधारित है।
मै उस समय दिल्ली में था और एक निजी संस्थान में कार्यरत था। मुझे किसी कार्य से कुछ लोन कि आवश्यकता थी। मै किसी और काम से कनाट प्लेस गया हुआ था, और वही घूमते हुए अचानक मेरी नजर आईसीआईसीआई बैंक पर परी
#YouFailedBankers
मैंने सोचा लोन का पता कर लेता हूं, आईसीआईसीआई में मेरा खाता तो है ही। मै शाखा के अंदर चला गया। अब निजी बैंकों के शाखा कितने शानदार होते हैं, बताने की जरूरत नहीं है।
बाहर धूप में टहलने के बाद, जब आप एसी वाले कक्ष में जाते हैं तो अलग ही आनंद आता है।
#YouFailedBankers
बाहर धूप में टहलने के बाद, जब आप एसी वाले कक्ष में जाते हैं तो अलग ही आनंद आता है।
#YouFailedBankers
खैर, वहां "May I Help You" था, मैंने वहां लोन के बारे में पूछा, उन्होंने बताया कि पीछे एक अलग लोन विभाग है आप वहां चले जाइए।
मै पहुंच गया, वहां एक अधिकारी बैठे थे, उनको मैंने अपना आने का उद्देश्य बताया। उन्होंने मुझसे कुछ जानकारी लेने के बाद, एक फॉर्म दे दिया
#YouFailedBankers
मै पहुंच गया, वहां एक अधिकारी बैठे थे, उनको मैंने अपना आने का उद्देश्य बताया। उन्होंने मुझसे कुछ जानकारी लेने के बाद, एक फॉर्म दे दिया
#YouFailedBankers
"बीमा आग्रह की विषय वस्तु है" were meant for Insurance companies prior to 2000 whose job was to provide insurance.
Banks were acting as Custodian of Public money.
Lets understand how Banks turning into fully paid agents for Insurance Companies.
A thread on Bansaccurance
Banks were acting as Custodian of Public money.
Lets understand how Banks turning into fully paid agents for Insurance Companies.
A thread on Bansaccurance
Insurance is a purely Voluntary service & Banks can't force customers to Buy policy but can advise. In reality 90% of Retail Loan Borrowers r somewhere policy holders of 1 or more Insurance policy. Its given them forcefully & Media can easily call some of the borrower to find out
Banks r into this Insurance business just as a Referral agent & without any Risk Participation. Means in case of any default or Fraud by Insurance company, customer can't held Bank responsible, Bank who sold the Policy to customer in 1st place. Its a open Fraud
#YouFailedBankers
#YouFailedBankers
Thread: Advent of Bancassurance in Indian Banks
- If you start reading a list of things that have made bankers Life miserable in India, cross selling insurance will top the list.
- There were whispers for selling third party products with the start of 2000s 1/n
#YouFailedBankers
- If you start reading a list of things that have made bankers Life miserable in India, cross selling insurance will top the list.
- There were whispers for selling third party products with the start of 2000s 1/n
#YouFailedBankers
- It all started in Dec 28 2000 when @TheOfficialSBI announced a JV partnership with Cardif SA (the insurance arm of BNP Paribas Bank).
- This laid the foundation of bancassurance in PSBs.
- But bankers had faith that the Red flag unions will protect them
2/n
#YouFailedBankers
- This laid the foundation of bancassurance in PSBs.
- But bankers had faith that the Red flag unions will protect them
2/n
#YouFailedBankers
- Unions ammended the computerised settlement dated 29/10/1993 to allow 70% of business by computerization and automation which was a good move, yet a knock on the door about something unexpected.
- they formed a standing committee to monitor the implementation.
#YouFailedBankers
- they formed a standing committee to monitor the implementation.
#YouFailedBankers
Suicide of Farmers creates sensational news & Increase TRPs in India but suicide of Bankers never create news but printed in newspaers on 12-13th page in very small columns that went unnoticed. In 2015 alone 103 Bankers committed suicide.
A thread on Bankers committed suicide
A thread on Bankers committed suicide
In 2013 a 45 Year old Banker committed suicide due to mental torture by Superiors,
Another clerk blamed his Manager's excessive pressure as reason for his suicide.
Neither Bank Unions nor Mgmt took preventive steps to make it stop
#YouFailedBankers
Another clerk blamed his Manager's excessive pressure as reason for his suicide.
Neither Bank Unions nor Mgmt took preventive steps to make it stop
#YouFailedBankers
In 2014, a 51 Year old Cheif Manager committed suicide & in his suicide note he wrote his last words as "Throw my Bones to the Dogs but don't let them(Bank Mgmt) touch it" he alleged his superiors for this drastic step that vandalize whole family life.
Whose failure was that ??
Whose failure was that ??
✔Banks make profit:- Share to RBI & Govt.
✔Banks incur loss:- Bank only responsible. Interestingly Bank is not free to decide Rate of Intt.Or Commission/other charges.
✔GOI starts Fin Inclusion:- Banks open 0 Balance A/C, gives ATMs, Pass Books. Credit goes to Govt!
✔Banks incur loss:- Bank only responsible. Interestingly Bank is not free to decide Rate of Intt.Or Commission/other charges.
✔GOI starts Fin Inclusion:- Banks open 0 Balance A/C, gives ATMs, Pass Books. Credit goes to Govt!
✔All Cost for maintaining 0 Balance A/c- t's Bank's responsibility.
✔Boost Business:- @DFS_India directs Banks for Loans without security.
✔Loans becoming bad:- Blame Bankers
✔Country need to prosper:- Create Industry - Funds given by Banks on Govt of India direction.
✔Boost Business:- @DFS_India directs Banks for Loans without security.
✔Loans becoming bad:- Blame Bankers
✔Country need to prosper:- Create Industry - Funds given by Banks on Govt of India direction.
✔Industrialists fail to pay back Bank loans,
Gvt Silent- Blame & Persecute Bank officials
✔Bank employees ask for pay revision -Govt:-Ask IBA (Interestingly IBA is not a constitutional ,legal body). & IBA bargains,delays intentionally till #935Days JUST to please govt
Gvt Silent- Blame & Persecute Bank officials
✔Bank employees ask for pay revision -Govt:-Ask IBA (Interestingly IBA is not a constitutional ,legal body). & IBA bargains,delays intentionally till #935Days JUST to please govt
Undeterred by COVID-19, PSBs remain at forefront in fight against it:
97% PSBs Branches
87% BCs &
80% ATMs operational throughout d lockdown.
But
❌No Rapid Test Of Bankers
❌No Adequate Insurance for Bankers
❌No Reserved Beds for Bankers in Good Hospitals??
#YouFailedBankers
97% PSBs Branches
87% BCs &
80% ATMs operational throughout d lockdown.
But
❌No Rapid Test Of Bankers
❌No Adequate Insurance for Bankers
❌No Reserved Beds for Bankers in Good Hospitals??
#YouFailedBankers
PSBs have ensured uninterrupted services during lockdown.
Bankers have faced wrath of Public/Police/Administration/Mgmt
Beaten Up,
Humiliated,
Given COVID19 loan targets,
Ordered to Go outside branches!
We did all what we Ordered to, We didn't failed d Nation!! #YouFailedBankers
Bankers have faced wrath of Public/Police/Administration/Mgmt
Beaten Up,
Humiliated,
Given COVID19 loan targets,
Ordered to Go outside branches!
We did all what we Ordered to, We didn't failed d Nation!! #YouFailedBankers
PSBs sanctioned ₹1.22 Lakh Cr. to 92% of eligible MSMEs & Agri Loans under COVID-19 emergency credit products!!
92% Eligible borrowers contacted & Financed by PSBs!! 90% of those loans sacntioned at branches!
Didn't we do it??
We didn't failed the Nation? NOOO
#YouFailedBankers
92% Eligible borrowers contacted & Financed by PSBs!! 90% of those loans sacntioned at branches!
Didn't we do it??
We didn't failed the Nation? NOOO
#YouFailedBankers
