Discover and read the best of Twitter Threads about #americanairlineshorrorstory

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@AmericanAir Let's begin with the facts of the #Americanairhorrorstory We booked our tickets with #AmericanAirlines on June 3, 2021 for the following dates (see breakdown), we paid extra to choose our seats on each flight. Please note our family of 6 & the seat numbers for those.
@AmericanAir took off from SeaTac on time, arrived in Dallas on time, & our flight was delayed 40 mins. So we got a late lunch in the airport for our family of 6. The delays continued. I overheard staff saying the crew & pilot timed out & a crew & a plane was needed...
@AmericanAir time ticked on & it became apparent we needed to make arrangements to get to our destination. We had to call & her a rental. The only thing available was $279+per mile+fuel costs. #AAcustomerservice was contacted 4x & told us we could stand by or plan to fly at 8am..
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