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I spent many hours last week observing the practice of medicine while sitting at my mom’s hospital bedside and was reminded of some important communication pearls. Some musings…
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1. Introduce yourself by full name, role and team and have ID badges visible. It can get very confusing for pts and family members with the number of people in and out of rooms.
e.g. "My name is Dr. X. I'm the intern on the primary internal medicine team.”
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e.g. "My name is Dr. X. I'm the intern on the primary internal medicine team.”
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2. End your patient visit with a summary of the plan for the day.
3. Avoid medical jargon & speak slowly, clearly, and logically. Remember you are a teacher for your pts and their family.
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3. Avoid medical jargon & speak slowly, clearly, and logically. Remember you are a teacher for your pts and their family.
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