Discover and read the best of Twitter Threads about #bussinessafrica

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It is a Friday, so we thought to bring to you something light 😉

Here are 4 ways to create a positive impact on your bottom line.
👇👇
🎯 Solve problems like a pro – Don’t allow negative perceptions about your brand to linger, but address it immediately.

This way, you can generate referrals and increase customer loyalty or at least control negative word-of-mouth about your brand.
🎯Employ folks with superb people skills – Most of your employees are the face of your business.
From the service agent replying to the phones to the cashier, hiring people with good people skills is a non-negotiable for your business’s customer service success.
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